Reviews for Cicis Pizza in Laredo, TX
Wonderful hospitality displayed by Sabrina. Definitely seems like manager material with her smooth service to customers. Clean... restaurant, great atmosphere. Food cooked well. Read more
I visited this place a few hours ago. I am from Monterrey and I?ve always heard good things about this restaurant. However, it... was not how people pictured it. When I got there they had a huge line waiting to be seated, but my kids were insisting on eatingpizza from this place. The cashier was really nice and welcomed us with a positive attitude, but when they gave us a table theplace was a little bit chaotic. They did not have much variety on the pizzas and the service was slow and they ran out of pizzaplenty of times during my visit. I would think twice about going back. Read more
Look at my previous response in regards to why this place could use a HUGE staff training rework. I do implore you if you have... had a unpleasant experience to email the Cicis franchise owner for improvements, for whatever reason if nothing is done I'dfollow chain of command. 1.) TRAIN YOUR EMPLOYEES 2.)BE KIND AND RESPECTFUL 3.) SMILE AS YOU ARE CONDUCTING YOUR SHIFT. 4.) ASKIF YOUR GUESTS ARE FINISHED EATING *REALLY NEEDS TO BE WORKED ON* 5.) PLEASE UNDERSTAND EVERYONE HAS A REPLACEMENT 6.)UNDERPERFORMING WORK ETHICS WILL BE REPORTED TO FUTURE EMPLOYERS Read more
Took a while to find a table to sit which is understandable because it was very crowded, but when we were finally able to find a... table my daughter wanted to play in the arcade area so i got up to go pay for some tokens. In only 2 minutes or LESS they hadgiven our table to someone else?! I had the plates full of pizza, our drinks still full, and the 5 piece wings were stillcompletely full i did not get to eat even one of the wings that i payed for, also 5 wings for $8?? Same price as the buffet.When i let someone know they just ingored me and said they didnt know. It was frustrating but i rather leave as the place wasoverwhelming. If you had to come to this place do it when its empty because the staff turns incompetent when there's a lot ofpeople. $40 down the drain because the staff cant use context clues of a full table and arent able to fix the issue. Read more
Every time I come in to invite my mom I have a very Amazing experience ????on the customer service???? especially from Maribel... and Mary. So motivated always happy faces from walking in til walking out. Greeting ???? . . I?m from Houston and come here totake my mom to eat when I?m in the Laredo. She loves Cicis.???? As businessman???? I?d like to make sure people like them getrecognize from their good job they do every day.???? Read more
I am a pizza girl and I always visit Gainesville tx cicis pizza ? but this in laredo Texas it?s the worst pizza place !! Cold... pizza , soup taste like been there for a long time chairs need maintenance the one I was sitting it was broken. Read more
We visited on a busy Saturday evening. There was plenty of pizza variety and I loved the salad bar. Desserts are unique since... some are made using pizza dough. The staff is quite friendly and will prepare a specialty pizza if you can't find anything youlike. If you're having lunch on the weekend, I suggest going either early, before 2pm or way past lunch so its not overcrowded. Read more
I went with my nephews to grab a bite of pizza. Loved the pizza selections and the service! Great games by the way!