Reviews for Burger King in Laredo, TX
Sylvia is so nice every time I go through the drive thru! I look forward to her service.
This location does odd things when ordering drive thru. They make people wait at one window. Then they let you move to the next... window when the food is ready. Read more
Extremely horrible service! Slow doesnt even describe the pace the employees have. Save your time and money and go elsewhere.... This place isnt even 1 star worthy! Read more
Terrible service, always get the orders wrong, sketchy people working there. Went to get a burger there at 11:30 and was told... they were closed despite their POP and other marketing materials said they closed at 12 and Google also says the close at 12. Weended up going to a different Burger King location and despite it being 10 minutes before 12 they still made the order. do notwaste your time here they have terrible leadership and terrible service Read more
Awful customer service. Just absolutely terrible! There?s barely any people any time I go and they still manage to take long to... bring the orders. Read more
Waited in the drive-through line for over 10 minutes, finally called the manager and he explained they were waiting for the... chicken to come up for the first car in line. When I asked him why they couldn?t just have that car pull aside and keep the linemoving he hung up the phone on me, very unprofessional but what do you expect from Laredo! *UPDATE* Did a second trip there thisweek. Six double cheeseburgers with no pickles, simple enough right?? Not for this store! They all had pickles. The way themanager on duty at 1:50pm runs his shift is a disgrace, go back for some more training please! When I went into the store ofcourse they offer no compensation for wasting your time and getting the order wrong All they offered to do is remake the orderand waste more of my time. I told him to just refund it. When I asked how it could be wrong when there?s nobody else in line andnobody in the store he told me to get out of the store and waved his hand at me. Corporate sounded shocked , still waiting fortheir call back and resolution. May pursue discrimination against this manger. Read more
I thought that been a new location you would find the presentation of the food to be good, but I was disappointed. The... facilities are new and a comprehensive review needs to be conducted on a later date. I order the new Pulled pork sandwich, butI was serve as you can see on the picture 2 pieces of bread with minimal amount of meat. The frappe was terrible. The whopperdid not look like the picture, but at least its flavor was ok. I also order a taco and it was the greasiest taco that I haveever tried.The personnel seems a little lost since my order took way more than expected. 2 stars because is a new establishment, but in reality they deserve less. Read more
This is our third time with no cars on the drive way and they still send you to the side of the restaurant to wait for our... order. Need to work on the service. Read more