Reviews for Burger King in Laredo, TX
Had a good, pleasant experience, i tried the Italian royal crisp sandwich, it was way better than last years.
Extremely disappointed with the service. I?m not sure whether it was the fact that I was in a law enforcement uniform or the... fact that the employee as well as managers don?t care about the service or quality of the food. I went in and the cashier waswith her back towards me, she was talking to another employee and both completely ignored me. She turned didn?t even greet andasked in a demeaning tone what I wanted. I told her a #2 the whopper with jalapeños and bacon. She added it was the Texaswhopper. I paid 14 plus change to get a cold whopper with only one slice of cheese that was cold and not melted. The bun tastedmoldy and the meat tasted cold. No bacon nor jalapeños. Extremely disappointed. The whole experience reminded me of the coldcooked burger from the gas stations that you heat up and at times have a cold spot. Well this experience let me to say that?never again BK.? Whataburger has not let me down so far. Btw: I gave the 14 bucks burger to a stray dog. Read more
Waited at the counter for over 30 min and not even a be right with you or hello. The cashier walked away without a word as soon... as I approached. Very bad customer service. Read more
I couldn't get ketchup because I didn't mention it in my order, I am baffled at the unprofessionalism from this branch. I tried... to change my order and couldn't, luckily there's a jack in the box right down the road that isn't pinching pennies with theirketchup packets. Read more
2 out of 10 times I stop by they get my order right! So most of the time I have to call the manager and complain that I just... paid $14 for a combo and it was WRONG! As soon as I get home. They apologized again and agin but nothing changes. I really doLove BK but maybe before the pandemic not it?s just fading away like any other place. Read more
The junior whopper actually had lettuce, tomato, & onions. It tasted really good. Fries were actually crispy not oily. Window... service was good. Read more
Restaurant: I ate via drive thru, never expect much via drive thru but food was packed well however like always I received my... Coke with spillage so had to clean it to not mess up my car. Food: Purchaseed Texas combo, taste on burger was pretty good,fries were a let down, If you've never tried them the cheesy totts when hot taste great ???? Read more
Amazing service food is always fresh and faster service