Menu for Causeway Bay Lansing Hotel & Convention Center in Lansing, MI

Aweful hotel. Staff has a terrible attitude, unfriendly and unwilling to do much less then their job. The rooms were... uncomfortable, showers cold ????, heater made a clicking noise the whole night. The following morning the staff was unwilling toopen a door to the rear parking lot causing my party to walk all the way around the building. Just things like this that makeour stay a little bit harder. Save your family a weird night and look elsewhere. Read more

Stayed as part of a group. The staff was friendly, the rooms were clean. They did an excellent job at accommodating the groups... needs. The only disappointment was the pool, hot tub, and sauna were still closed due to staff shortages. Read more

Positive: The clerk was understanding, very polite, apologized, and documented my issues. The location was good for where I... needed to go. Negative: The place was not clean, there was an odd and musty smell, the parking area didn't seem safe/ secure,the carpet and and some of the furniture were worn out, much of the hotel services were shut down, the staff were not dressedprofessionaland ly. Read more

No amenities were open that the website said they had. If they are not open, they need to let people know. Many people book... rooms at hotels because of the amenities. Parking lot in back was very dirt and had weeds growing all over it. The AC in myroom wasn't working. They did put me in a different room right away, but I originally had a king room and they gave me one withtwo double beds. The beds were comfortable. I do give them that. Staff was friendly also Read more

We hosted a family dinner here using one of the banquet rooms and everything turned out great. Taking into consideration that... despite, like many other businesses, are very short on staff they were still able to provide an expected level of service. Thecouple of issues that we had were corrected immediately. Our banquet room was clean and setup up was as we requested. We woulduse this venue again in the future. Read more