Reviews for Popeyes Louisiana Kitchen in Lansing, IL
The workers greeted me walking in the door. I didn't have to wait long for the order at all. I'd go back.
Awful customer service and food handling. I remember when the owners came to the village board meeting excited about bringing... their business to the neighborhood. However as time has gone by I am having more and more bad experiences here. To theowners: check on your establishment and ensure proper food handling and customer service is being provided. Read more
No professionalism at all. The cashier was on a video call. Took our order and then propped her phone up at the end of the... counter with the video call in progress while she prepared our order. They were all nice but.... REALLY! Food was ok. Sides areprepackaged and put under the lights. Read more
Had to wait almost 30min for Mild thighs. The clerk said the wait time would be 12minutes But the food was hot! Fresh, tastey!!... The staff couldn't have been nicer. I bit if a wait, I can't complain ???? when service/staff was as good as it was !! Thanksfor dinner!! I'm be back again at this location! Read more
Ordered a chicken sandwich. Bun was cold, chicken was cold. Apple pies are good. They were fresher than the chicken sandwich.
The product is Popeye's and that's ok. But, the staff needs more traing, because they could not process a gift card. They are... friendly and willing to work, but someone at Popeye's let these people down. Hopefully, they'll be able to handle a gift cardsoon. Read more
An employee by the name of Monique was so rude to me when I went through the drive through today. I brought a family meal and I... told her mild chicken. She gave me Spicy chicken and it was old. I?m a traveling nurse and traveled all way from Texas and toget customer service like that. I will never eat at this location again. Read more
330pm on 11-22-22.. Literally just left their drivethru and the food was damn near cold. Im still in their lot. LOL they are... serving cold food! Read more