Reviews for Thai Express Restaurant Langley in Langley Twp, BC

Taste: the food is ok. Not authentic Thai, fast food type. Service: I give 1 star. The long orange hair female cashier was very... impatient towards us and kept asking me to speak louder even though there was no other customer except us. And I was sure thatmy voice was not that low... She asked us to select the sizes of the noodles which don't have specifications on the menu. And Iasked her what the size differences between two sizes, she replied: the price!....and still didn't give us any answers about thesize or the price.... Alright... last visit to that place for sure. Who wants to pay for a bad service and attitude when wehave better choices. As a customer service representative to your restaurant, your attitude and service can truly impact thebusiness and reputation unless the owner don't care because it's only a food court place. Read more

Ordered Chicken Pad Thai. Paid $14 to eat Chicken skin and noodle only! Barely any meat or vegetables in it. So disgusting.... Won?t go back. Read more

I ordered the pad see ew , it was dry noodles and dry chicken , 2 pieces of broccoli, no egg and no sauce . I think a package... of instant noodles would have been more satisfying. Would not recommend . Read more

Thai express at its worst Dry n no flavor Ordered 2 beef fried rice N not good at all , drove 30 minutes from my work place... . The manager / owner Should really look into the quality of the food what they serve . Wasted 28$ Read more

They dont have most of the items listed in their menu. Add to it when asked if we could make our rice to fried rice, they... denied. Is it the staff that ruin the place or the management just doesnt care. I have been to thai express Richmond and everytime they provide the best service. Read more

Ordered the beef and it came pre-breaded, reheated in the deep fryer and then served with some flash sautéed vegetables and... rice. It is coated in a pre-bottled sauce, which is sweeter than a candy-cane. I didn?t ask for a refund, but didn?t finish myfood. I went to express to the kitchen staff my feelings towards this meal with hopes they might make it better for the nextperson... that was a mistake, their response was ?that?s how we are told to make it? and they walked away and pretended to nothear me. I asked them if they cared to hear about my opinion so that the next time they make the dish it could be better, theysaid no. Do I recommend this $16 dish? No. ***Update: This menu item is still on the menu and staff still hasn?t been re-trainedin customer service skills. Shame #ThaiFood #ThaiFoodFail Read more

Great portions and tastes good! I always order ?extra spicy? basil fried rice, but the chilli level fluctuates depending on the... chef. Read more

We ordered vegetable stir fry, upon requesting Basil + ginger, we were denied, we did offer to pay, but it went unheeded! We... noticed the rice was a bit raw, and that it had sparse vegetables. On the safety forefront, the cashier kept touching her maskand ended up serving us spoons with the same bare hands. I?m a bit concerned for the patrons. I ended up requesting another pairof cutlery. Anywho, was the food worth it? Worth finding it out for yourself. :) Read more