Reviews for McDonald's in Langley, BC
This restaurant needs to train their staff better. First they mess up my order badly. However the manager made good and... credited me. Went to get my credit and the girl at the pay window after taking my payment just sat there on her iPhone, didn'tinstruct me to go ahead or to wait for food etc and let the line up pile up behind me. Then when I got her attention she tellsme to move forward after almost 5 mins. Then at the pickup window, the guy hands me the bag and it's totally ripped from theside. The guy asked if it was ok as is ripped. I rejected it saying to either double bag it or use a new one. This place haspotential to be given 5 stars if they train their staff right and stop screwing up on simple orders Read more
The service has deteriorated drastically recently. They gave me the wrong order twice. Because it was late night, the doors were... locked so I couldn?t go inside. Luckily, someone came outside to deliver food to another customer. When I told them I got thewrong order, they went inside and gave me another bag. This was also wrong. For a few minutes I waited outside, hoping theywould see me. The other option was to wait in the very long line in the drive thru, which is where I am right now. Thinkingabout going somewhere else. Also, it seems like other customers right now are also getting the wrong order. Read more
Very clean, quiet place. Not much of people. Food is tasty. We asked one of the burgers without lettuce, and it was without... lettuce as we wanted although in another brunch the lettuce was put. Thank you to the McDonald's team for their great job! Read more
Went through the drivethru today and was disappointed. Ordered 2 happy meals and 2 regular meals and there were no straws, no... napkins, and none of the 4 sauces or ketchup I had requested. I generally don?t write reviews, but this is becoming a regularthing and it?s frustrating especially when you don?t realize until you?re on the highway. Read more
Ordered 20 piece nugget meal for my brother and I but only got 6. I didn't notice until I got home. Is there anything we can... work out or is it too late? I'd rather not fill out a complaint. Thank you. Read more
Nice, polite and caring staff. Food and service as expected. Relatively clean. There are some couches with torn seat which was... not pleasant. Everything else was pretty good and on McDonalds standard. It is advertised as 24.7 They have drive through anddine service. Read more
It was my first quarter pounder with cheese after seeing the picture on the menu. Wow. It is not worthy. They made this and a... store manager this branch confirmed it is the correct one. I don't think I will get any burgers at McD anymore. Read more
This was a nice large and clean location of McDonald?s and some of the staff still wear masks which I appreciate! Staff was nice... and courteous as well. Easy touch screen monitors. Hand sanitizer stations available as well Read more