Reviews for sweetFrog in Lancaster, CA
I went in around 7ish and the place was pretty clean (the lobby and the topping area). The two workers I interacted with were... very nice and helpful, especially the one with glasses. I had a really good time. It was delicious! Read more
I called kinda close to closing this evening to see if they were still going to be serving at only 15 minutes till closing. They... didn?t pick - up. A - okay, just wanted to check before heading over. An hour later, I receive a missed called, with a nicevoicemail from one of the Sweet Frog employees apologizing for missing my initial call. I appreciate the effort, and especiallyseeing as he made the call after hours. Thank you! Very nice employees! And good yogurt, excellent yogurt topping options, veryclean in the self serve area. Read more
I went there with my family to get yogurt I was not welcomed in or greeted in any way shape or form they were rude they said... that they no longer were excepting any coupons from the old owner . Also I had a 12 ounce free yogurt and it was 1 ounce overthe 12 ounces and they told me that I had to pay the difference I asked if I could take that ounce off and just keep it was freeand they said nope I had to pay for it so that was very disappointing , especially because they were extremely rude about itthey had rude facial expressions attitude and willing to work with me and my family as we use this place as a fun happyChristian atmosphere to spend family time together on a 2 to 3 times a week basis. The old owner was always very kind hisemployees were very cheerful happy greeting people very welcoming helpful and as these new employees and owners have beennothing but rude and welcoming not willing to work with any coupons has been very difficult for the old customers that have beenlong Time customers faithful customers, I feel that they will lose a lot of business due to their unwillingness to be kindhelpful and willing to greet people and be helpful as well as honor the coupons that the old owner had given out. This issupposed be be also a Christian atmosphere, I don?t feel that welcoming Christian atmosphere any longer with the people thatwork there:(and yes you don?t have to be a Christian to work there or to go in there because all people are loving and kind butthe bottom line is that they were rude and welcoming and unkind and unhelpful and made me and my family feel uncomfortable. Thatis just our experience missing the old owner. Missing the old employees. Read more
My first time trying a yougurt bar. I've tried different ones after I visited this place but so far they have the most fresh... ingredients. I miss this place already. Read more
This place can be so hit or miss; some days it is 2 stars some days it is 5 stars pros: great froyo flavor for most... options large toppings selection and good quality of toppings cool color changing spoons offers 2 tester cups if you ask lots ofparking staff is usually very cheerful and friendly cons: The cleaning supplies they use smell HORRIBLE and permeate the entirestore only option is to eat inside since they don?t unchain their outdoor chairs half the time often forget to refilltoppings you have to ask to get 2 sample cups pretty expensive Read more
The prices are fantastic the workers are very nice! On the downside after being there for 30 mins I only saw one person wipe... down counters once and one person mop only the front side where the ice yogurt machines are. Another downside is it alwaysalways always smells like they use a dingy old moldy mop to bleach the floors with I mean the bleach is great but that dirtytowel smell is so off that it's hard to sit and stay to enjoy your frozen yogurt. While sitting and observing all the trafficthat came thru that day not one person used the gloves in the box that where hidden in between the cups and the topping machine.I decided to put them out in front of the cups so people could see them and use them for pouring their frozen yogurts. Thatseemed to help. The AC isn't as cold as I would like either as my frozen yogurt melted alot faster then I would have liked.Other then that like I said best prices and great customer service super friendly. Read more
Very bright and delightful. Huge sitting area, with tables spaced away. Very inviting atmosphere, and very inexpensive! Plenty... of parking in and around the Sweetfrog. Walk thru the front doors and notice that it's self serve! The paper bowls are locatedtoward the Left-rear of the store. Along the back wall are the yogurt flavors. Plenty of choices, and then the toppings! Towardthe right side of the store at toppings! Making it very simple and quick! No waiting in line to choose what you want! I came infor fried oreos and funnel cake with fresh strawberries! Turnaround time on the food was about 5 minutes! That is really quick!This was my 2nd time coming, I will be back! Read more
Have only gone there because my kids get the certificate from their school and that's just the small no toppings but the... yourgurt (cookies and cream) my kids get is really yummy and don't need toppings. But if u have to get toppings to me can bePricey. Other wise so yummy. Read more