Reviews for Panda Express in Lancaster, CA
Been here a few times, for the most part my items go missing and it doesn?t make it worth driving back. But this time it was... royally messed up to the point that I made time to write a review. Order was simple and I was willing to wait for the Broccolibeef, I ordered 1 Bigger plate - Chow Mein - Orange Chicken - Grilled chicken - Kung Pao Chicken 1 Bigger plate - Half andHalf - Orange Chicken - Broccoli Beef - Grilled Chicken Got home to two plates, 1 with Chow Mein and Kung pao, the other withHalf and Half and some grilled chicken. 1 small box with Orange Chicken in it and 1 SMALL BOX INSIDE A BIG BOX WITH ORANGECHICKEN. I never felt so played out from a drive through order. I paid $39 and the only thing they got right was my kids Bowlwith Broccoli beef. . . The receipt is quite clear. . . Definitely an unforgettable experience. Read more
I asked more beef than broccoli as always I do in every Panda Express that I go, for the first I asked it for the black T-shirt... staff, and she gave this, and she told if I want more I need to pay extra? that?s unbelievable. It?s just a simple request? I?msad for this service. All the red T-shirt staff are very helpful. Read more
They have a 2 entree promotion which includes a free drink for $11.60 USD. Upon paying for the food, the cashier whose name is... Louis refused to give me the drink. Louis claimed I had to say "I want to pay the promotion and get my free drink " beforemaking the payment. Read more
FOR SOME ODD REASON THEY ALLWAYS FORGET SOMETHIGN. Last night I got some teriyaki chicken and ask for extra sauce. Not only did... my chicken not have sauce but they didn?t put any in the bag. Like give me a break and do your job please. Read more
Horrible customer service. I waited in line 4 minutes for Chow mein. Clerk comes back and tells me my order is ready I get home... and open my meal to see this. First of all I waited in line 4 minutes for the chow mein to be ready since they were out and toget home to this. Horrible horrible. Read more
Went to this location for a thanks giving meal. Try something different then traditional, we got a 2 pc combo, with a LG... side. Chow mein dbl. And grilled teriyaki chicken dbl, 1 x large entree , 1 x chicken egg roll. Everything was burned , weall were hungry and just tried to eat it , we all ended up getting sick. Possibly food poisoning!! , my wife is still notfeeling well. 6 days later. Just see the photo... it does speak for itself. Definitely not recommending this location! Ireached out to customer support regarding my experience. I never got any response, so I searched for the phone number forcustomer support, I just spoke to them and they are issuing a full refund. I am posting review so this doesn't happen toother's. Also hoping this review causes the establishment too correct and resolve this issue with the quality of food. Read more
I wish they would keep the onions off most of the food and bell peppers and something that's red for us simple peoplethe only... cater to one group they think everybody likes bell peppers onions on all of their food they're more than one kind of peopleokay Panda Express why don't you cater to us as well to me that's discrimination you cater to one group I can't stand having allthat crap in my food disgusting especially the onions no girl is going want you to kiss her after eating onions heartburn endup farting all night long pretty gross how about giving people a choice ???????????? Read more
You have to repeat to them that you want teriyaki sauce at least 20 times. Just went by drive thru and ask for teriyaki twice... and got nothing. Read more