Reviews for McDonald's in Lakewood, OH
This is, bar none, the worst McDonald's I've ever been to in my entire life. I mean EVER. I tried for a solid 2 years to give... this place a chance. All they do is slaughter orders. I've even ordered online on multiple occasions and gotten the wrong order,during dead times also. It's just sad. Example, just now. I asked for "only cheese" at the speaker, then the drive thru window.And guess what? The only thing missing from my burger is cheese despite it even being on the receipt... Read more
This place is very close to my house so I go there a few times a week for a diet coke or something small. Lately they can't seem... to get my order right. Regular coke instead of diet coke and a regular cheese burger instead of a mcdouble, more often than notmy order is wrong. The order screen will show the order correctly but the bag has it wrong. Read more
No one would come off break to take my order so I can get back to work. And try to order from the counter. I asked the manager... who was interviewing a gentleman if he could find somebody to take my order quickly because I had to go back to work! I askedhim three times very nicely. Then I warned him I was going to go on Google and put in a review. He blatantly told me goodbyesir. So I yelled at him a bit and then left. There's too many other choices to have this McDonald's. Don't go. Wasn't firstproblem there. Read more
I have started to notice that breakfasts shift moves much faster than dinner shift. My daughter and I come for both and there's... been times around dinner where we wait in line for 10-15 minutes in the drive thru. The quality is there but the fast is hot ormiss. I love going in the morning because I know that she won't be late for school if I stop. I appreciate the hot breakfasttoo! You guys are great. Thank you!! Read more
Food took 12 mins to come out. Spoke with a gentleman who said it took 20 mins for just a coffee. Drive thru was faster than... going in. Sitting in lobby and a employee is vaping. Manager brushed me off when I brought it to her attention. Overall,horrible experience. Read more
Move over Chick FIL A I think my Mc Donald's greeter was the cutest greeter I've ever met....though she wanted my food....which... was okay by me...really made my day Read more
I would rate this place a zero if it allowed me. When I ordered it I was unpleasantly surprised. My fries were soggy and cold,... the chicken nuggets were hard and cold, they didn't put two cheeseburgers in the bag even though I ordered them and my boyfriendasked for extra pickles on his sandwich but got none. Every time I have gotten this McDonald's it has been nothing but mistakesand these workers are too untrained. I work in food service and know mistakes happen but these mistakes happen way too much. Iwill never order from this McDonald's again. Read more
Waited inside at kiosk for over 5mins to even be acknowledged for someone to take my order. 2 customers behind me left and said... this wait and service is ridiculous. The employee?s I could see preparing food and fries were not wearing gloves. I seen anemployee putting food in bags and their fingers were visibly touching fries and other foods, just seconds after he touched hisphone, unsanitary. I ended up taking the food to go because the tables were an absolute disaster, dirty and full of trash. Ialready lost my appetite by this time, but what can I expect of a $5 meal and service. Needless to say, I opened my sandwichesup & the lettuce is completely aged, soggy and gross looking, the bun was completely stale and inedible. Ive eaten at thisMcDonalds many times and never been ignored, disregarded or have the food so carelessly prepared with worst ingredients. Read more