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Reviews for Pho Saigon Basil in Lakewood, CO

Taralynn Servey 1 year ago
2

Food was good but customer service was by far the worst customer service I?ve ever had the waitress was extremely rude as soon... as we walked in and asked if we should just be seated or if they wanted to see us she had an attitude and then a party ofyounger kids look like college students came into the restaurant and she sat them Then she proceeded to come up to my table andtold us that she wasn?t trying to rush us, but we need to place our order which we had only been sitting there for 10 minutes.Our food was brought out to us in a timely manner, but we stood waiting for our Boba and we were never asked what kind of drinkswe wanted. So we were just given water. It seemed like she was waiting on the other table that came in after us hand and footbecause they already have their food there, Boba and everything else but when I got up and asked about our drinks, she got aAttitude, and proceeded to go back to help the other table. The other waitress tried to help us who was just as shocked andconfused, and she said that she had made hard Bubbas, but that waitress gave them to the other table so like I said, worstservice ever from the elderly lady. I?m giving it to stores because the food was good. Read more

Tyler Graham 1 year ago
3

All of the food is good. But when you order anything online or on a food service app. They will always forgotten something. And... they will not help to make it right. And it is not the food service app. It?s the restaurant they don?t take a time and read andmake sure they have the right orders. Read more

Lu X 1 year ago
1

Start with The waiter was polite, but this is Literally the worst Vietnamese and Thai food me or my friends have ever had! We... still paid for our bill but we didn?t finish the food, it was disgusting, one of my dishes tasted like Pennies Read more

Nick Capra (Nickthegoatboy) 2 years ago
1

Edit: I can't believe it. Not only did they do everything listed in my original review, but they went ahead and added $20 to the... tip. I get to dispute the charge with my credit card company and contact better business bureau now. Worst service of my life.We waited forever to be seated, forever to be helped, and forever to get the food. Not only that but they didn't want to movethe tables for our 5 person table, and the food was mediocre. Read more

Josh Jaarsma 2 years ago
5

Delicious Boba with my noodle bowl! Nothing makes a weekend feel better than the largest boba selection around and a hot meal!... The seating outside is super nice. Read more

David Kolmer 2 years ago
1

A clean restaurant with good service. The product seems more like a boba tea shop that decided to find some Vietnamese recipes... and give it a go. I asked for Vietnamese drip coffee and got a bitter powder instant coffee. The Pho was plain. The grilled beefwas not tender and didn?t have much flavor. This did not resemble any of the food I had while in Vietnam. Read more

Andrew Sarver 2 years ago
2

Usually pretty decent, but last experience was far from good. Server got the order wrong and then the to-go order (seafood pho)... didn?t have any protein. Overall service wasn?t great and neither was the meal. Read more

C Sparks 3 years ago
5

The Pho tasted delicious and services was fast and friendly. The prices were reasonable for quality and quantity of food you... get. Read more