Reviews for Jimmy John's in Lakewood, CO
If I could rate 0 I would. I ordered through Uber eats. You can?t track orders from JJ because they use their own drivers. After... 40 mins, Uber Eats suggested I call to check on my order. I did. The staff person at JJ said it was on its way and would bethere within 10 minutes. 25 minutes later I called back, per Uber Eats suggestion. A different staff person told me my order washeaded out the door and that the driver had 5 other orders. After asking why I was mislead the first time I called, the staffperson said that my order was actually still in house, that the driver wasn?t even there and that there were 17 other orders togo out. I asked why I was being mislead and the JJ staff person got angry, defensive and argumentative. I informed I would callthe next day when I was told a manager wasn?t in. I was then told my number would be blocked so I could not call the store.Before handing up on me the staff person yelled and called me names. This is uncalled for and inappropriate behavior. I won?tever visit or order from this JJ store again and will definitely be making a call to the store. If I am to be blocked, I willmake a report to corporate. I am a former JJ employee and know a bit more than this staff person might have thought I do. Blownaway. Read more
I have lived in the area for almost 2 years and Jimmy John's has been my place. They have always done a great job on both... quality and delivery. One time i ordered late, close to closing, and they made sure i was served! Great job you guys! Definitelymy favorite place. Read more
EDIT: I went to the link you provided in your response and after typing everything out, your link is bunk and doesn?t actually... work. How convenient for you. I order a turkey sandwich for $16 after tipping the driver that showed up without turkey. Icalled to tell them and the guy that answered was like ?I can credit your account $5? what? So with your $5 credit I paid $11for a sandwich I?m going throw away? Who eats a lettuce sandwich? So he says he?ll send another sandwich. Literally did not senda sandwich. The delivery driver just knocked on my door with a paper bag of turkey. What ever high as fuhhhh manager is workingthere is literally so dumb. Read more
Ordered through doordash, said 18min wait. Order was placed around 11:30am, Order said complete 40 minutes later. No food had... been delivered. Had to call since doordash has you call the store directly. They said driver forget my order? Its already been40 minutes. So they said next driver will take it. Finally got food after 1pm. The sandwiches are super soggy. I feel like Ishould have a whole refund including the tip back. Read more
Everytime I order from this Jimmy John's it takes an hour just to get a sandwhich. They need to hire more drivers because that... is ridiculous. I have ordered from other Jimmy Johns and they have never taken this long.They should change their slogan toFREAKY SLOW. Read more
This location is the worst and everyone on shift is always so high they can?t function doesn?t matter if it?s ordered in store... or for delivery. Took over an hour for my delivery even though I work on the opposite side of Wadsworth from the store. I calledasking for my order they didn?t care that it?s taken so long and said they will remake it and send it over. When the ladyfinally dropped it off she told me she is the only driver. So how does remaking something make a difference if the driver whohas my order is the only driver at the shop and you have to wait for them to deliver my order to come back and pick up a newremade order and then bring it back to me??? This place needs to hire functionable adults to jump just get high all day ???? Read more
Placed an order person tried to convince me to just cancel it because they were busy I said no I would still take it was still... taken call 20 minutes later and told me it was gonna be a longer way if I wanted to cancel it told him no again that was fine Ijust wanted my order 20 minutes later phone call again that they cannot make it driver never showed back Up therefore they hadto cancel my order because there was no one to take it to me. It took him 7 days to put my money back on my card when I calledand spoke to the manager on a Monday manager seem like they didn't care at allThey didn't even try to make it rightVerydisappointed this was my favorite sandwich place but because of the way the manager and people cheated me I will never orderagain from there. Very Disappointed with the way things went down you will lose a good customer. Thank you Denice Segura Read more
The staff are always friendly and fast. The food is decent, but kind of sloppily prepared. The tables aren't always very clean,... which grosses me out. Overall, a decent place with good food and fast service. Read more