Reviews for Chick-fil-A in Lakewood, CO
They are open for business and a person took my order which is the most important first step in the customer service process.... Thank you. No, I will never download your app and order without being greeted by a person. I will drive to the next location andthe next if need be. I will wait for hours that?s not a problem either. But don?t tell me you can?t take my order and I need touse the app. Read more
Most wonderful experience at the Chick-fil-A off Wadsworth boulevard in Lakewood Colorado. I highly recommended Greek park... nearby you can stop and eat breakfast at and enjoy the beautiful view birds and day and go about your way and be fantastic. Beawesome y'all we only got One Life to live be grateful be gracious be ever loving. Read more
Cashier just kind of looked at me when I walked in. Half a dozen other people waiting for their orders just hanging out. No... organization. Wasn't sure if others were in line to order or what was going on. Food was okay, have had better at otherChick-fil-a locations. Read more
I'm not sure I have ever given a five star review, but after visiting this location many times and receiving excellent food and... service, I am moved to leave this review today. I arrived around 12:10pm to a line of cars down the street to get food here. Iconsidered going somewhere else, but based on my past experience here with prompt service, I decided to stick it out. Onceagain, I am amazed at not only the smooth service, but also the courtesy with which staff handles each customer. Each employeeI encounter here is cheerful and polite. The food is consistently hot and delicious and my order is always right. Thank youto this hard working staff. Read more
Last week I ordered lunch curbside on the app. I noticed I didn?t receive my entrée. But not till I got home. I immediately... called the store. I talked to a male worker. He told me not to worry. I can go get my salad and a few coupons for myinconvenience. He said he was going to write my name down and I can stop by whenever. I asked if he needed my order number. Hesaid I would be fine. Flash forward to today I went in to receive my salad and coupons. The first employee seemed very annoyedwith me. She asked a supervisor. I explain what I was told. She also acts super annoyed and inconvenienced. She asked if Iremembered who I talked to and if I received a code. I told her I was never supplied with a name. I pulled up my order to show Idid come in and that she knew the time and date. She then asks who I?m assuming was the manager. She was the rudest of them all.Extreme attitude. She basically accuses me of lying after asking a few male staff if they remember talking to me. Eventually shescolds me saying she will never do it again but gave me the salad. For a company the prides their staff and customer service Ihave never been treated so poorly. By all staff. Side note no one told me ?My pleasure?. I will never come to this locationagain. Read more
Just ordered through Uber eats, upon delivery our salad had fried chicken when we ordered grilled and receipt clearly shows... grilled. Chick-fil-A said it wasn?t there responsibility that we needed to call Uber eats but for what ? Chick-fil-A won?t fixthe order when Chick-fil-A clearly messed up when my wife now can?t eat the salad and pregnant great job ! I will not go backto any Chick-fil-A glad she saw before eating could be way worse! Read more
This pains me to post a poor review of my favorite restaurant chain, but this location need some help. The lines are super long... and the parking lot is a mess. They have 8 "curb side pickup" spots that are rarely used, while the rest of the spots are full,and the drive through line has no where to go, but into the street. Maybe they are doing the best they can with the spot, butthe parking lot is a real cluster. Read more
A bunch of teenagers with genuine attitude problems. Laughing while taking my order and the girl at the window couldn?t stop her... conversation with another employee to even ask for my card. Just sticks her hand out the window for my card while still talkingand looking away from me. I don?t care if it?s just a fast food place, treat your customers with a little more respect or hireactual adults lol. I?m only in my 20s and still can recognize how they need better people working there Read more