Reviews for 7-Eleven in Lakewood, CA
The lady was great! It was very busy and she had great service with a smile.
The Staff are professional , hardworking and clean store.
Nice place, clean, friendly but the hot items were not stocked and a few coffee urns were empty.
Been going here since they built it. Always get what i need. Only complaint is they have never sold me a winning lottery ticket... yet. Read more
The service was fast and courteous even though it was busy when I visited. The only problem was that the Gatorade flavor... (glacier ice-white) I wanted was unavailable, but they had plenty options to choose another flavor, which I did. Read more
This is the worst 7 eleveen I have visited. Customer Service is sorely lacking especially from the owner. He is rude,... condescending and sexist. He sells 7 eleveen mugs but then won't let customers use them. Fraud much. He trys not to put out alot of cups "in case customers drop them in floor". He doesn't want to use the authorized repair person because they are "tooexpensive" so he hires his friends to cobble things for him. He is always hovering over customers when they are in this storemaking people uncomfortable. Not because they look shady but he's just that way. Even people in uniform or three piecesuits. Trys to tell people coffee is very expensive. No its not! Coffee is actually inexpensive because when you make it it's awhole pot that he sells from $1.69 for a small cup up to $3.99 for a "large" cup. He makes a killing on coffee. When hisemployees make a.mistake or inform customers incorrectly he never apologizes or makes it right. I used to wonder why thislocation wasn't very busy especially compared to the other locations but now I know after a couple of visits myself. Save yourmoney, your time, and your frustration by going up to the one on Paramount and Candlewood. They are nicer and aren't sexist toyou Read more
If I could give zero stars I would. I've been going there now and then for over 20 years since I was a kid and lived a block... away. I like to use the ATM and sometimes pick up drinks when I eat next door. This time, the ATM gave me only half of a ripped$20 bill. Not only did 711 not help at all, they were actually insulting. The workers immediately kind of wrote me off, saidcall the ATM which I knew would take a long time. I think that because the ATM is in their store they should have a quick way toresolve these types of issues, I was picking up food next door for my wife and kids (my wife is sick) and did not have time todeal with this. When I said this they sent me to the owner who was annoyed immediately, rolling his eyes and not willing to helpat all. I'm sorry but I didn't plan on getting only half of a twenty. He had me call the ATM company who had me call my creditunion. Luckily my credit union is great and I am confident they will reimburse me but it will just take a couple weeks. For therecord, both other organizations said that the owner can resolve the issue at his discretion, meaning that he could have justhanded me a twenty, worked it out on his end and let me go about my day. Not the first time I had an issue here either, once afew months ago the cashier made an assumption that I was trying to take cups for free, but I had set them on the counter to payfor them and hadn't been given a chance to speak yet. I ended up paying like 35 cents a cup and at least he apologized. All saidand done this place shouldn't treat their customers like criminals, it was insulting and inconvenient. Try listening to people,assess their motives and maybe give someone the benefit of the doubt now and then. I will never spend another cent at this placeor go there for any reason. Read more
This is pretty much the only 7-11 I visit because it is close to me and when I go to others this one stands out!!