Reviews for Papa Johns Pizza in Lakeway, TX
Ordered online told me it would be ready in an hour. I showed up on time and the manager there said the order has not been... completed..really?? All the kids are either on the phone or outside smoking or look to be on pot, none of them wash their hands,absolutely disgusting the worst managed papa johns I have ever seen or been too. The sooner they get robots to take jobs likethis the better & safer everyone will be. Read more
ZERO stars. Waited over an hour and was MISSING A PIZZA upon delivery. They use Door Dash for delivery and they were no help -... told me to call the store. I waited on hold for more than 10 minutes .. then called a main number and waited again before beingdisconnected. Never spoke with anyone. HORRIBLE service, waste of money. Order somewhere else. Read more
Staff was rude & had an attitude like we were annoying him while he was eating. Probably won't go back.
The manager, Andrew, is one of the worst folks I?ve ever dealt with. He should be fired. The way he talked down to my wife when... they didn?t deliver any pizza that we ordered, over $150 worth. Not very happy with them and I don NOT do reviews but when youtalk to my family the way this guy talked down to my wife, I have to write a respond. We?ve lived here and had a house here fora couple decades and we will make sure to let everybody know here in Lakeway of the experience we?ve had. We will never go backto this Papa John?s ever. The rudest people in the small town that we live in. I?m glad we have our local operators here in townand let?s support those folks. Do not buy from Papa Johns in Lakeway. We don?t need people like that. Read more
Andrew was absolutely AMAZING!! Not only did he make my order perfectly, but he was the ONLY EMPLOYEE to show up on the ice day!... He?s in there working hard with a smile on his face! That is dedication. What a friendly guy, I will definitely be back. Thankyou so much Andrew for coming in when no one else did and being there to make me and my coworker?s lunch. YOU ROCK!!! Read more
Ordered their highly touted NY Style Pizza. When we picked up, it was cold, not cooked enough, and the cutting was 2? slices to... 6? slices. Very poor! Upper management needs to look into this franchise. They are ruining your reputation. Read more
ORDER WITH CAUTION - super unreliable! Tonight is LTHS 2021 Homecoming! I ordered 8 pizzas for the dance post party. I waited... an hour before my order was cancelled by the restaurant. When I called them they said that they had to limit me to ONLY 2 14?pizzas! Will never order from this place again! Good riddance! Read more
Our pizza was undercooked and had a raw dough look, it was still raw in the center and partially cold.