Reviews for Wendy's in Lakeland, FL
Something very wrong has happened to this location from recent years. My last three visits, all after 12am have been... negative. Twice now they didn?t have what I wanted, and assured a refund through the app, which is clear now I won?t be getting.The last time, we sat in the parking lot to be sure they were taking orders so we didn?t lose more money by ordering through theapp. We watched employees inside literally hiding from cars in the drive through. This was all well before their advertisedclose time at 2am. If you don?t want to do your job, close earlier. Obviously no standards at this place, avoid it. Read more
I ordered TWO Sausage, egg and cheese breakfast meals and I was charged $13.68. I went back by the drive thru and the sign said... they were $5.79 ea. Which should have been less. When I asked the girl WHY I was charged a dollar more for each, she said thatthey automatically ring up as Medium meals which is an upgrade and a dollar more each. I told her that I wanted what the signsaid and she said she couldn't override the computer. So I left as a Very Unhappy customer ???? Read more
Good location although soon getting out on Daughtery road will be a horror with the huge apartment complex next to Walmart. It... seems like they run out of items. Perhaps, as I am not a frequent customer this is just once in a while but each time I go thereis usually something they are not able to sell. Read more
I don't really eat fast food but they have an oatmeal bar that taste good and they have frosty's but I'm lactose intolerant they... have good drinks Read more
Disgusting, food was old cold and dried up. The worst Wendy's I've ever been to. I thought it was going to be fresh with how... long we were waiting at the drive thru window but it was not. Read more
It seems like everytime I go to get my family some good burgers and fries and even nuggets at Wendy's on 98 north. I catch hell... when I ask for my fries,and my grandsons nuggets to be cooked to order. If I'm spending 5$ or 30$ it should not be a problem toget what I asked for. Or the staff at the window wants to catch an attitude like it was her money. And then slammed the windowin my face when I asked her do I need to come inside for the hot fries and nuggets . They need to do better with their customerservice ???????? Read more
Our order kept getting messed up and the crew kept forgetting what we ordered. We got all the way home they did not give us one... of the items we requested. Instead they gave us something else and told us the mix up had been handled. So we got all the wayhome with an incorrect order. I know working fast food can be stressful, but if you want to keep a good reputation you can'tafford to keep making mistakes like that. Read more
The drive through was backed up so I went in to get a Frosty. Really love the peppermint but it is even better mixed with the... chocolate. Had to wait a few minutes for someone to come to the register but the young woman who waited on me was very nice &quickly fixed my Frosty taking time to layer the peppermint & chocolate in several layers. First time in this Wendy's but if Iam in the area would stop in again Read more