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Reviews for Hibachi Express Highland City in Lakeland, FL

Jeremy Deal 1 year ago
1

Had a very lackluster first-time dinner experience at Teriyaki Madness in Highland City Lakeland. We came with another couple on... a Friday night for take-out. About half-way home they called my cell and said they got one of our sides wrong, no big deal to mebut they asked us to turn around and bring it back! No compensation for our trouble, they just wanted the side back so theycould give it to the customer who ordered it! They came out to the car with our correct side dish and switched it out - That's alittle concerning to me as we could have done anything to that original side dish while in the car on the way home, I hope theydidn't really give it to the customer. Standard procedure would be to bring us the correct side and let us keep the wrong orderwhich we have already have in our possession for 15 minutes by now. Really makes me wonder, what else they do behind closeddoors. To make matters worse when we finally got home to eat our food it was cold and everyone's steak was dry and tough. TheMiso Soup tasted like it was scooped out of a nearby lake, heated in a microwave and served, it was just plain nasty. The couplewe were with had been to "theirs" in Winter Haven many times and said that one was so much better, including the service. I willgive this location one more shot since the reviews are so high and everyone has a bad day, but it won't be anytime soon. Read more

Kathy Prior 1 year ago
5

We enjoyed the lunch special! Great price and very delicious! EXCELLENT customer service! Thank you!

Jason F 1 year ago
5

Always a fantastic visit, excellent food and service. The sushi menu is a huge variety. All the hot food is always fresh. The... restaurant is always clean with a comfortable atmosphere. Read more

Jim Stancil 2 years ago
2

We went to hibachi express for lunch the other day and we ordered two pieces of salmon and two pieces of tuna sushi to start.... The salmon sushi tasted OK but the tuna sushi smelled and tasted a little off like it was not fresh. The tables in therestaurant were dirty and sticky from previous guests but it was 11 in the morning so I?m assuming nobody cleaned it from theday before. My wife ordered the steak teriyaki lunch special and I ordered the chicken teriyaki lunch special. My wife iscomplaining that her steak was so overcooked that it was hard and crispy. My chicken teriyaki was not really recognizable aschicken it looked more like chicken jerky? Over cooked and burned. Also the sauce had a burned old grease wok flavor. The meatwas not good at all so I tried the fried rice. The fried rice had a very funny off taste to it. At that point the two of usdeclared the lunch an in-edible and left with our plates on the table full of food. Previous to this the worst Chinese food Ihave eaten in Polk County was at the China one restaurant off Lakeland Hills Boulevard near Winn-Dixie. Read more

Ryan Chisholm 2 years ago
4

Good alternative for non fried food and vegetables at a very reasonable price. Sushi is good as well, but can be slow sometimes.... If you go during a busy time, you could have a prolonged wait. Never had a problem with the food quality, it's very good for theprice/value. It's a nice benefit to be able to order online as well, and pick-up. Read more

Brittany Strickland 2 years ago
2

Very disappointed in this place. Their lunch special is about $9 and includes a drink but the portion is very small and the food... is so bland. Their ?fried? rice has no seasoning, veggies, or egg. Their steak is a bit over cooked so it?s very chewy. Justoverall not impressed and the food is too bland. Read more

R Lin 3 years ago
5

Mmmm need a sushi place that isn?t going to break the wallet but is still really tasty? Well, I welcome you to Hibachi Express!!... Really, their sushi is so affordable it?s fantastic, and that?s coming from a current broke college kid. Not only is their sushipretty darn good for the price, but they have a lot of other great Thai/ Asian food as well, like lo mein, shrimp, and ricecombos that are also yummy options. I?ve gone a couple times and I have a lot of friends who love this place. Also, one time Icame in at 9 pm, when they were supposed to close at 930, so I felt bad and was worried they maybe wouldn?t serve me since itwas so close to their closing time. But they were more than happy and got me exactly what I wanted still with a smile on theirface! There were even more people who came in later than me, around 915 and they were still served just like normal. That justreally impressed me because so many places will start shutting down an hour or so before closing and they?ll get reallydefensive if you come in close to closing time, but nah these guys are different and awesome! Highly recommend for my sushipeople! Read more

Lisa Massey 5 years ago
5

Tried out this place for lunch with my daughter yesterday, it was my first visit. We shared a lunch steak hibachi entree and... some sushi rolls. Food and service was amazing especially for a fast service type joint. Atmosphere was clean, modern and niceand I will definitely return if I'm in the area esp6for the amazing sushi....sushi was def6the star of the show, just as good orbetter than some of the specialty sushi places we visit. Even the presentation of the sushi was top notch and beautiful. DragonRoll was one of the best I ever had, it contained no fish as it featured fried chicken but who cares cause it tasted sofabulous. Pink lady roll was fresh, huge and fabulous! I always enjoy some soy or rice paper so was happy to see this roll onthe menu. Steak hibachi- steak was overcooked for our taste making it a bit tough but u can not beat the overall value of thelunch meal with meat, vegetables, rice & yum yum sauce! We traded rice for noodles which was $2 extra, I found that upcharge alittle much and will probably just stick to the rice next time. Read more