Reviews for Ben's Soft Pretzels in Lakeland, FL
Stop to get lunch (tryna support a small business) and the gate was closed and I seen them in the back so I ask if he was... opening soon and his response was wats the sing say??.so I looked all around and fnally seen the Sign and I it said 1:15pm (mindyou its 1:50pm) and I told him and he seemed not to care ?????????????????????? So I sad I guess I?ll get lunch somewhere elseand still he seemed not to care so I left?? #HorribleCustomerservice Read more
Horrible customer service today Friday, August 5, 2022 around 11:45 am in Saint Augustine FL. My wife asked to the employee for... an EMPTY soda paper cup and she made us pay $ 2 for it. Then I tried to buy some pretzels bites and I asked for a specific cupin front of the window, she refused to give it to me BECAUSE she "couldn't reach it".... at that point I walked away .....brutalservice. I will pass on BEN's pretzels from now on Read more
One of the best soft pretzels I ever had.It was hot soft buttery and chewy and they were huge.They have alot of different dips... you can get too and combos like 2 pretzels 2 dips and a drink.I'll be going back.Yum!! Read more
This place is amazing! The pretzels are so soft and buttery, and the hint of salt completes it. They have so many options... available. The seating outback is absolutely beautiful. It is like a fairy garden and has a lot of seating. 10/10 a must-eatrestaurant! Read more
These breadsticks are ok, BUT I don't appreciate being subjected to Right Wing propaganda while making a purchase. Note to guy... selling Pretzels.. You're not clever and keep your anti-government comments to yourself. Read more
Heather was very sweet !!! GREAT customer service! Even gave her a $5 tip she was so nice ! The pretzels were delicious as well.... ! Freshly made & soft ! Read more
Mary is a great person, very good with customers. She is very nice and polite. On the other hand, there is this guy who works... there now, he never changes his gloves, I have seen him touch a shopping cart, and goes back and handled the pretzel dough. Ihave seen him sneeze all over the place in the store. Not comfortable eating there when he is there. Read more
We just bought a pretzel at Bens pretzel and it was the best I have had there in a long time