Reviews for Rosa's Café & Tortilla Factory in Lake Worth, TX
Me and my husband walk in and order our food and go sit down and wait for them to call our number (37) we sit there and they... didn?t call, my husband walks up and our food was sitting there, he asked them if it was number 37 and they looked and said yesit was, he grabs our food and it was all correct and brings it back to our table and sets it down and goes to go get some salsaand one of the kids that works there walked up to me and says that that wasn?t our food, takes my husbands tray and tells me totake my drink off my tray because he?s coming back to take mine, before I could say anything he was already walking away givingour food to another table across from us, I guess they told him that we stole their food, im not sure, I knew it was oursbecause I had to get a special order since they couldn?t add shredded chicken to a fajita plate and my husband always gets thesame thing. After our food being carried around the whole restaurant and handed to people, the kid went and had them make us anew one and still tried to take my plate that I didn?t let them touch, they brought me another plate and it wasn?t even correct,didn?t offer us our money back, and the kid continued to mess up at least three different peoples orders while we were there. Wegot no apology and just dirty looks Also, I guess this counts as 3 tacos? Read more
I love Rosa Cafe. Close to visiting all locations. There was a misunderstanding with the order. I asked for chicken fajitas meal... and got a chicken burrito. Not upset, just ask for the correction, problem solved and we paid the difference. When I got thecorrect order, I got this. Missing two chips on the beans, a small portion of lettuce and cheese on the taco salad. Not a bigdeal. Just funny. To employees, when customers are making requests please don't take it personal. Focus on doing your job well. Read more
I was so excited today I was finally going to eat at Rosa's Cafe as I had seen the commercials a few years back and always... wanted to eat there.. I ordered mine and my husband a breakfast fajita plate he asked me if I wanted spicy or regular and Iwanted one spicy and one regular so I told her. And what do you know they did not even label those my husband ended up eatingmine and I ended up biting into his spicy plate it was just total mess... why dont they label things..i need a do over...om myplate at least... I still have it.. the only thing that I did enjoy so much for those delicious flour tortillas see I can givecredit where credit is deserved. Read more
Ordered taco salad because each taco salad is slightly different from place to place as each cook or chef has their own way of... making one. I like both the taco and fiesta salads. The variety of other foods served satisfies most people as authenticMexican food but very strict and picky eaters may prefer local family owned Mexican restaurants over the Rosa's chain becausetheir food may be made from scratch as opposed to premade. Rosa's combines a fast food and restaurant experience withreasonable prices. Read more
Went out with my Daughter, Son in law, my 3 granddaughters, my niece and her son. Everyone left the building full and very... satisfied! The food was awesome. Nice atmosphere and very clean. Great company always helps! Read more
We?ve visited this restaurant a few times. In my opinion it?s another ?hit or miss?. The fajitas are my favorite entree because... THE MEAT IS SEASONED!! Which leads me to discuss how their other entrees are always NEVER hardly seasoned. The different sauceshelp to make up the lack in flavor. It?s definitely ?Tex-Mex? food, but it needs an upgrade in FLAVOR. The customer service isokay, it?s nothing special about it. I do LOVE the Mexican Culture in the inside, but they are indeed do for a deep cleaning(especially the restrooms), and new restaurant furniture ???? (chairs and tables). I?d say give it a try, but don?t expect toomuch in return. I also wanted to mention the family vibes are amazing if you choose to ?dine in?. (VERY FAMILY ORIENTED). Read more
Always delicious and food served in timely manner. Great atmosphere to enjoy food.
Rosa's is always great. The food is fast, fresh and delicious. And you get fresh tortillas and a salsa bar! 90% of the time, ... your food is ready by the time you fill your drink and put it on a table. Read more