Reviews for Pizza Hut in Lake Worth, FL
Worst experience ever. No business is perfect. However, there must be a system where actions meet words. ?I'm sorry about your... experience?. Instead of correcting the mistake, I(Pizza Hut) will give you points towards a future order(as if I will everpurchase a pizza from them again). The pizza was made poorly and appeared to be made by someone in training with no oversight.I don't know what was worse than waiting for food I can't eat or the response from Pizza Hut when I brought it to theirattention. The proper solution was to take this pizza back and remake it, not give me points that don't even amount to what wasalready paid towards something I can't eat! Read more
This place is the worst, we made an order at8:15pm they said we can pick it up at 8:30 when we arrived they told us to wait 5... more minutes, after 10 min waiting the guy said they dropped the pizza and we have to wait 15-20 min more then we asked tocancel the order they told us we can?t cancel because we already paid they can?t give us our money back, they said to come backtomorrow so the GM can give us the money back it was just a night mare Read more
Was in there today 10/16/22 @ 6:15 pm. Worst pizza I?ve ever had in my entire life. It was beyond burned, cut all uneven with... some pieces not even cut at all, barely any pineapple with some pieces that had none at all. And the black guy with long hairwho rings people up, looked straight at me and aggressively shook the box after dumping the pizza in, so two of the pieces werethrown around and overlapping. What a disgrace. Pizza is hard as a rock. Also there?s literally like no sauce on it. What anabsolute waste of money. Read more
Ordered online, asked app to track order and entered phone number. Pizza was delivered but app was stating it was out for... delivery and no knock at door. So when I called store manager he was very rude and acted like it was my fault. I explained mysituation and he still blamed me. Seriously what is wrong with people! Read more
The app had the wrong time and it wouldn't show that my order was cooking so I called the store and the guy who answered the... phone was very rude. He would barely let me speak and I told him he sounded rude but he said he wasn't being rude. He stillwouldn't let me talk he just kept saying give him time to make the pizza. Read more
Nothing wrong with the food or service at Pizza Hut, but if your delivery order is wrong good luck resolving. Spent over 40... minutes on the phone on hold hoping someone would pick up. The first time it answered it was Domino's Pizza? Checked thenumber again and I dialed Pizza Hut. Not sure how that happened. Next time the call was dropped. Next time I selected neworder and they said I had to call back and request a manager. Next time I got someone to answer and they said they would find amanager for me and put me on hold. No one ever picked up. I had to get in my car and drive to the store to resolve this, andthen have to wait another 10-15 minutes for the order to be corrected (cooked). This is not what I expected from a deliveryorder which they charge an extra delivery charge and optional tip. Had the order been done right, this would have been a 5star. Manager at store very nice and kept his cool as I was definitely frustrated and somewhat irate. I did apologize to himlater Read more
I surely am very upset with Pizza Hut I called my local Pizza Hut today and unfortunately there system has been down all day so... I called the next nearest Pizza Hut which was 3879 Jog Rd Bay 66 Lake worth 33467. I begin to place my order for the mediumseven dollar pizza at the end of me place in the order the young man told me my total was 35 and some change. I asked him whythe price was $35 if the pizzas are seven dollars each and I ordered three he told me to hold on. After being on hold m for 10minutes or so I disconnected. It just seems like there?s a A lot of disconnect within Pizza Hut and maybe the employee should betrained properly. If they can?t take a simple order how do I know that Pizza is Being made fresh and properly. This is thesecond time in a week that I?ve had an issue with Pizza Hut. Read more
Placed an order for a Halloween party, the wrong order was delivered , I tried to contact the local store that my order was... placed at and I was put on hold for over 30 minutes, when I finally got a person on the phone she said , we don't handleproblems with orders , call corporate, I called the number they gave me and was on hold for another 20 minutes , then waspatched back to the same local number I called in the first place. Hung up , called my credit card company , and had themreverse the charge and then placed a call to Papa Jon's , they delivered within 30 minutes without a hitch. Would neverrecommend using Pizza Hut, and if you do , I hope there's never a problem with your order and you need to follow up with them .Horrible customer service . Read more