Reviews for Dunkin' in Lake Park, FL
Donuts was stale the next day. As to the owner instead of writing you're sorry about everyone's experience on here on Google... Reviews,How about you go to your store and do something about it?? No wonder your parking lot stays empty at this location. Read more
I've been to this location on several occasions and this time was by far, the worse service I've ever received from any... establishment. For starters, drive thru was closed off and they had only three customers including myself which was a biginconvenience. We got inside and the cashier had both her airpods in and when we started ordering, she kept asking us to repeat.The location is dirty and everyone was just doing whatever.. They got my entire order wrong and I received an extra item and nomanager was there to void the transaction. The young lady making the croissants was eating and all her belongings on thecontainer... so sad Read more
Unfortunately I have to say the worst DD around! Staff don't know what's in their menu! Two people were switched in the drive... thru before I copleted my order yesterday. I was ordering just one ice latte and cream cheese bagel (very simple order Ibelieve). Then waiting for ages and I got someone's else order, so I needed to wait on the parking lot to get my bagel. Finallyone girl came and again with someone's else order. I received my order for the third time after spending almost 20min there!They are very slow, confused. I am not talking about the huge lines in drive thru caused by them. And my bagel was almost dry,no cream cheese there (the amount of cream cheese was maybe for one or two bites). I am regular customer, so I know how thebagel should be filled. Read more
I'm not sure who the owner or Franchise owner is of this location but whoever it is needs to have the ceo or someone from the... Dunkin Donuts chain come down and take over this location use to be wonderful. Now it's down the drain I've come to vist manytimes and each time is more worst then the next.i came in today 05/23/2022 at 7:45am no lines but one car should of seen thatred flag what do you know closed. On a Monday then another time last week inside closed only drive threw ok I'll order my coffeeand a bagel sorry its only 2 of us so just Donuts and coffee. Came another time waited 25mins for a coffee I put this on thepoor leadership and unable to manage. You can have 1 worker or two if you can multi task and have a strong team or correct ownerto come and lend a hand I've work for Dunkin in the past and never came across this. Works and teams need to be lead by exampleif they see the owner or area manager doesn't care then they won't eaither. Read more
Cashier is a nice and polite. The guy making the sandwiches very unprofessional his station is so dirty and he make the... sandwiches or sloppy cheese coming out he gave me raw bacon on my bagel horrible horrible he needs more training in customerservice I must say!!!. Read more
Came in this morning 7/1/21 and specifically ordered a turkey egg and cheese croissant, and a small hot coffee. I did not... receive my egg on my sandwich. I tried to call into the facility and let them know, because it was too late for me to turnaround because I don?t want to be late for work. No one answers the phone?! Read more
Pretty annoyed that I said no cheese twice at the drive thru, then when it was repeated to me the person said with cheese and... then I again said no cheese. She then confirmed no cheese and the ticket even reflects it correctly. Opened my sandwich to becold with no egg with cheese :( at least the cashier was nice and the coffee was good. Read more
DO NOT GO HERE! I?ve lived on Lake Shore Dr (the road behind this location) for nearly five years. After my experience with... them through the years, I can tell you that This is THE WORST DUNKIN DONUTS LOCATION I?ve ever been to. The management team isawful. The owner has done nothing to fix the many staffing and other issues they?ve CONSTANTLY had through the years. I WILLNEVER go to this location again unless it is under new ownership. It is sincerely the biggest joke of a business I?veencountered. If you decided to go to this Dunkin location, be warned, there is a less than likely chance that this locationwill actually have what you want, or have the ability to take your money. Three separate times this week alone I have gone tothis location, waited in line to order my food/drink, only to Be given some lame excuse as to why the people inside aren?t ableto accommodate customer orders. This morning, at 7:30am (two and a half hours after they open) they had a handwritten sign onthe window that reads?. ?Only taking Mobile orders until a manager shows up to open the drawer to the register? I?ll becontacting Dunkin? Corporate this morning. Lake Park deserves better than this. Read more