Reviews for Wendy's in Lake Jackson, TX
Terrible service. Last several times we have come our fries completely cold and only 1/2 order in the box ! And we had to wait... for the food at that ! Read more
Waited in the drive through for about 10 minutes and no one took our order, so we drove around the building to see if people... were inside- they were. So, we drove back around again, only this time a car had pulled in in front of us. We sat there foranother 25 MINUTES while the manager guy had a LON long conversation with the car ahead of us. He then handed them food, and wepulled up only to be immediately told that they were closed while it?s was STILL DURING THEIR POSTED BUSINESS HOURS. Read more
One of the worst Wendy?s locations anywhere. You could go to Wendy?s in the worst part of Houston and it would be better than... this one. The food is always poor quality and the service is even worse. The dining room will be closed at random times. Theyare always out of something. Just a sad excuse for a store. Corporate apparently could care less because this has been anongoing thing. They need to shut this location down. Read more
This dining room is hardly ever open. When it is then they dont have a lot of their menu available. There will be a bunch of... workers there more than mc donalds and they will give the excuse they cannot open the dining room because they are understaffed.This is a sad place to eat. Read more
On Sunday my wife and both of our children came in to Wendy?s to place an order when she noticed the horrendous smell of... marijuana in the building and outside of the establishment. I for one will not be coming back here it seemed to be a guy andother employees in a black vehicle outside which windows cracked and seemed to be where the smell was coming from, the lady thatwas helping take our order seemed very uncomfortable. So something needs to change get fixed asap or I will be going to BetterBusiness Bureau and will be making a complaint. This is completely unacceptable and for them to be handling my family?s food.This is cross contamination and unsanitary for all who is getting food from this place!! Read more
My husband & I came here for dinner. My husband ordered a single & specifically asked for no mayo, no mustard, & no pickle. It... not only came with mayo but was slathered with mayo. When he took it back up & said that he asked for no mayo, the woman (Ithink the manager) told him he didn't say that then basically ignored him. The only saving grace was a very nice young man whoasked if he could redo it. Hubby had already taken off as much mayo as the could & eaten it but he did get a free frosty. If ithadn't been for that young man, they wouldn't have gotten more than 1 star. THIS MANAGER HAS NO MANAGEMENT SKILLS! IF YOU DON'TLIKE PEOPLE, YOU SHOULDN'T BE IN THE HOSPITALITY BUSINESS! Read more
if i could give it a zero i would. me and my husband came here for lunch, starving. we ordered 6 piece SPICY chicken nuggets,... baconator fries, HONEY MUSTARD dipping sauce, a spicy bacon cheddar chicken sandwich with no cheddar sauce. they couldn?t dothat right. my husband was greeted with no bread and just a chicken patty! he also ordered it with no onions and it wassmothered in it. he had to pick it off the patty, he ate some due to his hunger. they didn?t give me my spicy nuggets, onlyregular and they gave me sweet and sour sauce. my baconator fries had just straight up bacon it wasn?t broken up. ridiculous ifyou ask me. Read more
It?s a 50/50 chance that their cash register is working. Then if it?s working almost every time they get our order wrong. Also... the guy that worked tonight acted like he had no idea what a chicken sandwich was.they are also always rude. Now I have gone afew times and we have gotten super friendly employees but tonight ???????? dude acted like he was high and just didn?t care. Read more