Reviews for Firehouse Subs Lake in the Hills in Lake in the Hills, IL
Food is tasty. A little pricy for being sandwiches. But they have cute little fire hats that come with the kids meals. Service... is kinda slow but they're short staffed and making the food fresh. Read more
First time paying $10.00 for double meat. Thought it would be on sandwich. Did not get it. There was however a bag with NO name... on it next ours, but receipt showed only 3 items that were in the bag with our name. Apparently when we called in we were toldthe nameless bag WAS our extra meat. Could not drive back being over 30 minutes away. Not compensated for their mistake. Oncebefore when my husband went to pick up the order he was told a bag that was next to ours (with no name) was for Uber order.Totally disappointed. Out $10. Read more
First time trying. Friendly service and guick. Sandwich tasted great. Looking forward to next visit to try another sandwich.
Steak and cheese sub was ok. Not much flavor and the meat was still kinda cold for being toasted. The "loaded" potato soup was... very watery and didn't have much flavor. The pickle that came with was mushy and the outer part hard and rubbery. Wasn't worth27 bucks for 2 subs and small watery soup and chili. My kid did enjoy the chili though and the staff were friendly. That's aboutit. Read more
Very friendly and attentive service. Food is phenomenal. The franchise owner is very polite and I love the honey ham sandwich,... it is better than HBH in my opinion. I will keep going back Read more
great sub, but CRAZY long wait time. like 30 minutes. and there were 3 workers and only one order of 3 sandwiches in front of... me. would get it again, but definitely phone in my order next time and pick it up when it's ready. Read more
LOVE.LOVE.LOVE. Firehouse Subs...hands down the BEST flavor anywhere...always fresh bread, high quality meats...and fast... service...my only complaint...not one close enough to my house ???????? I drive 25 minutes, passing many other places to getthis amazing sub... HIGHLY RECOMMEND! Read more
It takes a while to get your order done,but worth the wait. There bread is fresh and soft. Deli meats are very good as well.