Reviews for Burger King in Lake Havasu City, AZ
I think that one star is still too much for this restaurant, staff not pleasant at all, very long to serve, and the height when... you ask for mayonaise, or when you want to help yourself to diet coke or other drinks, these are unavailable. I am verydisappointed, I thought that Burger King was better than in France, but we encounter the same problems!! Read more
I would give the service negative stars if I could! I ordered the new Italian Chicken sandwich on the app at 5:40 pm on the 1st... day it was advertised. Arrived at the drive thru at about 10 till 6. Waited a few minutes to tell the speaker I placed a mobileorder. Got to the window, where one car was already waiting. Waited forever behind them, b4 I actually got to the window. Ayoung lady brought my sodas, then I waited again "forever" till another young lady came to the window & apologized bc they"didn't know" they were selling the new sandwich & didn't know where anything was for it. After waiting even longer thanforever, the cars are now piling up behind me in line, the 1st young lady asked me to park by the front door. After I parked, Inoted the time was 6:21pm, a half hour after I arrived. Still waiting "patiently", at 6:40, I gathered up my sodas and went intothe lobby to cancel my order & get a refund. The girl (the 2nd one) in the back sees at me the counter and says to the girl atthe counter, "I TOLD you to take that mobile order out to her car." At that point, the counter girl bags my sandwiches, thenbags 2 orders of fries. I told her I ordered onion rings. She apologized, replaced them with the rings then put the fries backon the heat table. If I hadn't ordered on the app and prepaid, I wouldn't have waited so long, but... this was beyondridiculous! On the plus side, the sandwiches were good, if not just a tad bit rich. But the slowness and disorganization weremind boggling. To not know till the dinner hour you were offering something that's been advertised all day not? Not sure I'mbuying THAT particular excuse... This is why I rarely eat there anymore. The last time was December. I'd hoped they'd gottentheir act together by now, but I see that was just wishful thinking. Well, maybe by next Thanksgiving they'll improve . . . Read more
Slow but friendly and accommodating service. The food wasn't the best, but it's a Burger King. You pretty much get what you'd... expect to. Play place for the kids that's open as of November 2022. Read more
TERRIBLE SERVICE, I deliver food from lots of different restaurants in town, and this is by far the slowest restaurant in... Havasu. These people make sloths look energetic. The last time I was at this burger king, I was the only person there to getfood. No one else was there. They were 15 minutes late making TWO burgers. I was able to watch them through the drive thruwindow, I saw them make the two burgers, and then instead of them bringing them out to me they started making somebody else'sorder. I finally yelled at the them(they had really loud music on) to hurry because I had another order I had to pickup from adifferent restaurant. When they eventually noticed me they bagged it up and gave it to me. The previous time I was at thislocation there was only one guy in there that wasn't to bad at making the food but he didn't know how to print the receipt andhad to call his manager that wasn't there. Needless to say I will not be delivering any more orders from this store. Absolutelyappalling service. Read more
One star is a generous rating. Everyone in our party agreed that besides being awful... The food left a chemical aftertaste. By... the way I can't remember when I ever left a negative review on a restaurant. Read more
Worst Burger King I've ever been to. Waited at the counter for 5 minutes before anyone bothered to take my order. I was told... they couldn't make the chicken sandwich "yet", food was dry and nasty once it finally came out! I will not return here. Read more
Drive thru lane was very long so I went inside. There was 1 girl working the counter and the Drive thru and 2 others in the... back. It took 45 minutes to get my food. I felt very sorry for the employees and all the abuse they had to put up with. This isthe reason for your turnover! Read more
This restaurant honestly deserves negative stars. No questions asked. The manger out so she claims to be is the worst form of... management I have EVER seen in the fast food industry! Without a single doubt. I was delivering for a delivery platform and Iapproached the speaker box waiting for a response. After approximately four minutes of waiting with no answer and repeatedlysaying hello, I decided to drive to the window. When I pulled up to the window, not a soul. I saw the drive thru window wasopened and everything was still on. So I decided to make a lap through the speaker box again attempting to give them a chance.Again, another two minutes of no answer and I decided to pull up to the window. This time I got out of my car and being thewindow was partially opened, I opened it the rest of the way and began hollering at the top of my lungs. Nothing! About one anda half to two minutes later someone comes up to the window looking like I just woke them from a deep, intense nap. From thatpoint forward it went downhill fast and I was told to leave and that I wasn?t going to get the customers order because I wasbeing disrespectful when asking them to do their job. I can?t emphasize strongly enough, DON?T GO TO THIS BURGER KING!!! Youwill regret every moment of going there. I am forever refusing to ever pick up another order from them. Read more