Reviews for Wendy's in Lake Elsinore, CA
I love this location! I was assisted by Brandon and the service was all Around great! This young man had a smile on his face and... was helping a bunch of customers all at the same time. I bring the kids here all the time! Read more
Very clean courteous staff new breakfast deals sausage biscuit and fries only $3 very good deal.
Came hereto het my kids a quick bite before traveling home...9 hours away. I completely understand that there are a lot of... businesses that are short staffed. After ordering we noticed 2 people working. 25 minutes later we were still waiting for ourorder. People before and after us got their foods, ate and left. I asked the cashier and she said sorry about the delay, grabbedthe receipt rudely from my hands and mumbled b!+@# under her breath. Then stood by the fryer talking rudely about us wanting ourfood and not waiting. I was not rude towards her or anyone. I wanted to know if our order had accidentally got deleted from thescreen. Will not stop here again. Read more
As of 9/22/22 this store is so grossly mismanaged that they are refusing to take drive through orders..food has been the quality... of a 4 year old playdough teaparty. Just shut this wendys down already..ridiculous to way 2hours for a meal Read more
Got in line at 8:09 got out at 8:48. Gas is almost 6 bucks a gallon. Spent 17 bucks to get a tiny cold burger with small soggy... fries and the wrong drink. A rude skinny man just waved me off like nothing when i wanted an explanation. At this point itsintentional disrespect here. Avoid coming here if you can. This is everything wrong with fast food. Wish i could leave negativestars. Read more
Usually the service is great, but not the management. I was accidentally charged for a wrong item, no one confirmed the order... before charging me. I tried to explain the situation to a manager and he gave me the correct item in exchange for the wrong onethat I had received, then he walked away without giving me the extra that I had paid (what I had tried to order was cheaper thanfor what I was charged). I had to wait for another manager whom actually helped me, I could tell the first one was confused andvery untrained with management and customer service. Read more
The food was...ok... The service was lousy. Should have known, when the customers ahead of us brought back THEIR order because... it was incorrect. The cashier seemed totally oblivious and was to busy chatting and in conversation with her coworkers orflirting with the previous customers who's order was incorrect, to see to our order properly. She misspelled our name (How doyou misspell Murphy?!?!), barely remembered to ask us what we wanted to drink, forgot our straws, (and I only realized after wegot home) she never asked what sauces we wanted for the spicy chicken nuggets we ordered. Read more
Y'all want $20/hr but cannot even put the right condiments in my bag let alone figure out which order is mine when there was a... total of two orders? Rating should be half a star for the half a brain the employees collectively have. How are you going togive me cold food and a warm frosty? Read more