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Reviews for Culver's in Lake Delton, WI

Anthony Johnson 1 year ago
1

The manager at this store, Crystal, is very rude and confrontational. On more than one occasion she has personally failed at... taking our order correctly. This last time was the worst. We are locals, and eat here very often, always ordering the exactsame thing. We know what the total cost is, therefore when the total is wrong, we know the order is incorrect. We ordered ourorder and the total was not correct, said something, and Crystal tried to fix it, however the total was still not adding up,therefore order is incorrect. We asked her to just repeat the order, since she hadn't even done that once yet, and she huffedand scoffed over the load speaker. Very rude and unprofessional manner in her tone as well. We told her if that's the servicehere, we would be going elsewhere and she said, "Goodbye." ....Really, more rudeness and snarkyness. So, we proceeded to gointo the store to resolve the issue and Crystal immediately told us to leave, wouldn't even hear what we were there for. Thisso called manager needs to be retrained and sent through customer service training as priority #1. This store has went downhill quickly since the new owners took over. Took away all discounts, wont even be on the local sports discount cards. And theworst customer service ever. We will not be returning and will drive to one of the other "Family Stores" in Baraboo or Sauk. Read more

patrick horton 2 years ago
3

The food came out quickly! Fries were ok! The spicy chicken needed help! The milkshake was blah! I really like this... place,although the food was plain Jane city! Read more

Matt Lennington 2 years ago
4

Needed a late night dinner. This Culver?s was fast and food was mostly great. The fries were okay but not as good as usual. ... They were warm but not hot and crispy. Read more

Verdie Wilson 2 years ago
5

I've never been to a Culver's, so when I walked in, I was totally taken by how clean, friendly and most eager to explain the... menue to us. They are some of the best people we've met in the fast food places we've been too. The food was amazing, thecustard incredibly creamy and delicious. I will dine here again! Read more

Raquel Gutierrez 2 years ago
3

Food and service was great. What made me give you this rating is that almost all tables were dirty. Someone was sweeping but one... table had ketchup on floor and didn't bother to clean it. People were trying to find a clean table... Read more

BETH HAGEN 2 years ago
5

We're a first timer here definitely would go back Fresh burger with all the toppings and yummy fries Staff was Great

Miguel Alejandro Rodriguez Portella 2 years ago
1

honest the worst fast food I've ever eaten, a bread and meat. I ordered potatoes without salt but well as you see in the... pictures, we went because a friend recommended because his brother was in a chicago. Both left their chicken I think it wasn'twith an authentic taste I tasted it and I don't like it. Read more

The Adventures of Laurie and Robin 2 years ago
5

We ate at this location yesterday. It was clean. The staff was friendly . Food was great. We would recommend this location.