Reviews for Tim Hortons in Lake Cowichan, BC
I dont know why, but their stuff is always dry to rock hard, we have had this happen with bagels biscuits and donuts here. Im... not sure if there being left out to long of what but 4 in 5 visits we get stale stuff, now we barely go anymore because of it. Read more
No hours posted on the door for the changes about 530 open not 5. Waited over 20min for them to open, they then served people... that got to the drivethru next to me when I pulled up first. Then when I ordered the steak on biscuit, the buscuit was stale andnot even toasted. This isn't the first time I have gotten bad service. I go almost every morning and if the manager makes mycoffe I have to throw out the lid because her handcream sticks so much and she wont wear gloves. I should have just gone toDuncan where I know I will get good service. Read more
Worst Tim's on the island, it's been like this for years. Time to wake up and find a proper manager that's concerned with... customer service. Read more
Had a great experience today, even though they were incredibly busy I was still greeted with a smile and my order was quick and... perfect for how busy it was Read more
I'm inclined to agree with previous review comments, the service is shockingly bad, with that being said there's one employee at... this location who is exceptionally awesome at her job she is so super nice both in person and on the speaker taking orders. Read more
Some people should never be in customer service. Went there this past Tuesday and the older woman on drive thru was just... miserable. Never greeted me at the window when I said hello. Barked the price at me and shoved the debit machine out the windowand didn't bother to look at me. Then took the machine away and gave me partially the wrong order (realized this when I gothome). When I tried to say good bye she never so much as even acknowledged me and walked away. The hashbrowns was cold, thebagels weren't hot or toasted enough, and with that attitude, I can guarantee you that I won't return. Such a shame because itused to be better. Read more
Never had such poor service at a Time Hortons before! The person who worked drive through this morning was so rude. We got to... the window and presented a free 10pc timbits from a kids hockey tournament and she ripped the coupon out of my girlfriend's handand when my girlfriend asked for a receipt for our order she got ignored. We got meals and we were missing food. We paid extrafor extra meat and never got it and we were missing hash browns after we left. We have never been so rushed through. Horriblecustomer service! Definately won't be going back! Read more
I always like Tim Hortons. Washrooms always clean, prices very reasonable and a good variety of foods depending how hungry we... are after long bike ride Read more