Reviews for Baskin-Robbins in Lake City, GA
Ice cream was delicious and staff was very friendly!! ???????? shake was perfect and staff is still great!! ????
I went to pick up a rather large doordash order, only to be informed they didn't have anything the customer had ordered. It was... basically sunday's banana split double scoop of some kind of ice cream. I felt really bad for the customer. I felt worse for mebecause I only got half pay. What kind of ice cream place can't make a banana split or Sunday that has those on their menu? Idon't know maybe that had a really busy Saturday but come on you're Baskin-Robbins you're not supposed to run out of ice creamin the making for those items. Read more
I can?t believe how unprofessional this place is. I was looking for an ice cream cake for my sons birthday. I went into the... store to ask questions about the cake, first strike nobody was able to answer my questions because the cake person was notthere, strike two everything is done online okay fine. I placed my order was charged then to receive a phone call an hour latersaying they wouldn?t be able to make my cake because she was going on vacation. So you would think just go to another locationto find out she makes the cake for the surrounding 5 stores. At this point I just want a refund which I was told I would get. Inever received it, I waited the 5 business day it never showed. I went to the store requesting my refund they told me to callcustomer service because it?s nothing they could do. Customer service was no help. I?ve been getting the run around to receivemy money back. Please take your business elsewhere. Read more
This establishment does not even deserve a half of star but I had to give them a star in order to post. Dropped by for a small... Jamoca Almond Fudge when we were greeted by the most unprofessional cashier in drive through. This person was extremelypreoccupied with flipping their hair/snapping fingers and displaying a vulgar disposition. I have called corporate office toreport this location because they could benefit from custom relations training. This employee?s behavior was so ridiculous I wasembarrassed. This location could benefit from an owner who had time to appropriately provide adequate training and timemanagement to this location. Read more
Every time I come here (Lake City on Jonesboro Road) they are always out of something. My family and I tried here again after... our son's game. Guess what!? They are out of vanilla ice cream, butter pecan, and so many more. Never heard of an I cream placeout of ice cream ????. This is bad management. Busters here we come...Again! Read more
Website says Lake City location Dine-In available. That's a lie. Has not been available for more than a month. Unable to go... in to select what you want. Went through the Drive-Thru and decided on hand packed quarts of ice cream. When I got home, Idiscovered that the "quarts" were not quarts at all. Only a little more than half full. I was charged $9 for each one. Thepre-packed quarts taste like old, freezer burned ice so I never buy them. However, the pre-packed quarts are actually filled tothe brim so you actually get a quart. If I want a hand packed quart, I expect them to be filled to the brim as well. Thislocation is a hot mess. Read more
My husband and I had banana splits and they were awesome. Ms. Sonia took care of us and she is absolutely awesome. My daughter... had the chocolate chip cheesecake and she said it was delcious.. We will definitely be back to this location, even if it's onlyto see Ms. Sonia again.. she is so sweet, it'll make your day just talking to her.. very highly recommend. Read more
This was the most laziest, unprofessional dunkin workers i?ve ever encountered they messed my drinks up and didnt fix I waited... and they just casually walked right pass no glazed donuts cant warm anything up no bananas no nothing! You picked that career ifyou didn?t want to work QUIT!!!!! Read more