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Reviews for Dunkin' in Lake City, FL

Nicole Carr 1 year ago
5

Traveling through the area. Stopped in to get our cup of joe and donuts. We loved the variety of donuts not found in other... Dunkins?. The donuts were fresh!! Manager and staff very friendly and helpful. Will definitely go back should we travel this wayagain. Read more

Christina Maples 1 year ago
5

Great start to a vacation morning....bacon/cheese eggs bites & frozen coffee with mocha, vanilla, & oatmilk....very tasty... indeed!!!! Thanks. Read more

Judy Spencer 1 year ago
5

I went by there around 11:30 AM on Veterans Day and their donuts were pretty much cleaned out. My choices were a powder... donuts,donut holes or the spice cake donuts. Read more

3picex 2 years ago
5

Staff was super friendly.. I guess toaster is turned up to high because both my begals were a little burnt. They didn't have... bread that wasn't frozen so they gave me options to put it on something else. Read more

Stephanie Albert 2 years ago
5

I go here often and always through the drive thru. The staff is always friendly. I always get an iced coffee and I?ve tried the... tomato pesto grilled cheese and the avocado toast. The grilled cheese is amazing. Ive even received a coffee on the house. Read more

Jennifer Hughart 2 years ago
3

The staff was friendly, the donuts and avocado toast were good. The ladies room needed to be tidied. An employee was in the... ladies room just before me so I feel she should have tidied up, especially since this sign was on the mirror. Read more

Lisa Hunnicutt 2 years ago
5

We used the drive thru. The staff was very knowledgeable to help us with our order. My Boston cream was hard. The coffee drink... was good. They took the time to care. I did not get a different doughnut. Read more

Alexus Rossin 2 years ago
1

NOT EVEN WORTH ONE STAR! THEY ARE THE EQUIVALENT OF POPEYES. I ordered a sausage egg and cheese croissant. I paid with a card... and upon receiving my card back I was not handed/offered a receipt. Mind you this was my second time going to Dunkin Donuts andthey do not give out receipts unless you ask apparently. I didn?t check the bag at the window and drove off. After pulling off Irealized I was missing the hash browns and figured I?d call and it would be a simple fix no problem. I called MULTIPLE times anddid NOT get an answer and they were not busy. I went to work and asked a coworker if she would go by and see if they?d give themto her since I had been up there no longer than 30 minutes prior. She returned to work and said they wouldn?t give them to herbecause she ?didn?t have a receipt?. I was furious at this point because I tried calling multiple times and no one answered thephone! Then when I went on my lunch break I returned to the Dunkin Donuts store and an employee came to the window and I beganto explain what was wrong and she cut me off, walked away from me rolling her eyes, and I?m assuming spoke with the ?manager?and the manager didn?t come to the window, turn around to look at me, or anything just shrugged her shoulders and the employeewalked away from her and came back with a bag and said here you go and closed the window. When I looked in the bag beforedriving off, I was ENRAGED because they gave me soggy burnt beyond desire, hash browns that were OLD! As I stated earlier thatwas my second time going to Dunkin Donuts and it will most definitely be my last I will not recommend it to anyone else. Iusually go to Starbucks and I was trying to try something different but I will not be spending anymore money at Dunkin Donuts inLake City (even though it was a measly $7.99) because it is very apparent the environment there from management down toemployees is unprofessional both in appearance and customer relations, lacking BASIC customer service s Read more