Reviews for Baskin-Robbins in Lake City, FL
After waiting for 30 min for someone to help us, they didn't know how to work the blender and they didn't use gloves. I will not... be back. Read more
Only had 3 flavors. All had nuts in them, which my daughter won't eat. They were really nice about it though.
We ordered a unicorn zombie cake .. and what I received was definitely not like the picture that was advertised.. as a cake... decorator when someone askes for make it look just like the picture and they right it down on the order sheet .. but was notfollowed .. definitely won't be ordering again and will not recommend this place .. this cake looks like a freakn disasterthanks for disappointing my daughter Read more
Our ice cream order was taken, after about 8 minutes of waiting with no one telling us someone will be with us. The worker had... to physically tell us what each flavor was, since none were labeled. After we got our ice cream cups with no lid to fit thatsize, we walked to the other side to pay. Another customer walked in and the worker just started taking his order. I stepped upand asked about a military discount, thinking he would remember we were not done, but, he answered my question and continuedwith the other customer. After the other customer paid and left, I told the worker that our order should have been completedfirst since we were here first. He said it was easier to take his order because he didn't want anyone getting mad and that heonly wanted donuts. I asked, "Easier for who"? He tried to explain away by saying, "We usually ask the first customer to move tothe side" and usually...... every response after that made him look and sound that much more stupid! Read more
Wonderful service from a delightful ice cream aficionado, Jacob, who danced to his own groove and made us smile the whole time.... Couldn't ask for a sweeter treat! #jacobistheperfectscoop Read more
Would give zero stars if I could. Have been there probably 10 times since they opened. Since they opened they seem to NEVER have... the basic ice cream flavors. Strawberry, mint chocolate chip, chocolate chip, chocolate, or even vanilla. When asked about theemployees really just don't care. They will tell you it is an ordering problem. NO REALLY!?!? GEEZ I WOULD NEVER HAVE FIGUREDTHAT OUT. Read more
Omg, Lake City store is a joke! My daughter wanted ice cream and we wanted something different than DQ. On our arrived, we... ordered a layered Oreo Sunday. The guy behind the counter look like we just spoke a different language. He went & got themanager. Mgr said that they could not make it because corporate was going to change the menu. We settled for a cookies & creambow, with hot fudge and wiped creaml. The hot fudge machine was not even pluged in and he porded it on the ice cream. Then Iordered a Bannana Split. Again the employee looked confused and asked another employee, "do we have bannannas?" They told usthey could not make bananas splits. Then we asked for brownie bowl. Again the employee said they had no brownies. Its was qasaround 1:00 pm. We then just paid for the cookies & cream and walked out very decapitated. I will NEVER come back! Buy the waythe fudge was cold and it was a mess that my daughter didn't even finish. Read more
Lake city location is a joke. One guy, Anthony, was new, but his coworkers were not helping him. They laughed at him and picked... at him. His name is Anthony, the new hire. Get better managers Baskin Robins. Anthony, you did a good job. Read more