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Reviews for Arby's in Lake Charles, LA

Joseph Flohr 1 year ago
1

I ate at this location three times, all three times the service was terrible. They always seemed irritated to help me and other... customers. Maybe it's because I'm always smiling? Im not sure about the kitchen staff, but I could taste the depression in thefood they sent out. $2/7 is a great deal until you get cold beef, or a stale bun, combine that with yesterday's curlyfries. The last time I went to this location, they where out of motz, so my order was modified at the window. I was texting mygf for over 15minutes until I got my food. Note: their is one person I would like to say good job too, she's probably a shiftleader of some sorts. To the girl who works nights, has several tatoos, and is always working hard with a good attitude. GreatJob, your holding it down for the whole team well still cleaning the shake machine and answering the crews questions. Read more

Luis Madrigal 2 years ago
5

Friendly staff, tasty food. The staff here work hard which I'm appreciative of!

Melissa S Vige 2 years ago
4

Been here several times, love the sandwiches espionage delicious meat roast beef n cheddar, sadly we ALWAYS have to throw the... curly fries away. They are never fresh, always cold, bad oil taste and too greasy. Please start making sure fries are fresh, notovercooked, and grease is regularly changed. Also later hours on weekends would be great Read more

Justin Lanclos 2 years ago
2

Stood at counter for a very long time while employees looked at us and didn't take our order. Out of turkey, condiment station... filthy, out of ketchup, out of napkins. Floor and tables dirty. Read more

George Vinson 2 years ago
5

The manager was a sweetheart and really handled her business while being extremely friendly, clean place to eat with great... food! Loved it! ???? Read more

Michelle 2 years ago
5

Just had the Best Roast Beef sandwich Ever. I just left Arby's an hour ago and when I was their I was greeted by great customer... service. I didn't catch her name but due to the different shirt she had to be in management. I just wanted to say Thank You foryour great service from beginning to the end. Read more

Todd Bronander 2 years ago
5

I love Arby's, to me it's better than the burger places. Classic roast beef that you can get a huge amount of meat on it. My... girl likes the jalapeno chicken wrap. I just tried the brisket sandwich, it taste better then bbq brisket. The BBQ sauce on thebrisket is perfect sweet and tangy, then the Arby's sauce for the roast beef is always good. Next time I'm gonna try a chickensandwich, hope it's as good as the rest of the burgers. Read more

New life New journey 2 years ago
1

IF I COULD DO ZERO STARS I WOULD THE PICTURES TELL IT ALL !!! This is MOLD all on the bread inside and out very unprofessional... staff no apologies nothing And even after this the manager said they don?t do refunds she?s a horrible manager and this is justso disgusting.coming from a new state this is the worst experience !! DO NOT GO TO THIS LOCATION!! Read more