Reviews for McDonald's in Laguna Niguel, CA

I have been frequenting this McDonald's for nearly 20 years. The service is always exceptional and the food quality is exactly... what you want from McDonald's, which is consistently good food at a reasonable price. Read more

Update: Same great service in 2022. You have to ask for ketchup. The staff are friendly here and always give the correct order.... If you order a double quarter pounder in the drive thru, they make you park because it is fresh. Minus one star for notadvertising the price of size small options. Read more

Do not come here. The staff allow children to literally do anything they want inside. Kids stand on tables, throw items, scream... loudly and generally cause problems ? and the staff does absolutely nothing! Not to mention how unfriendly staff is. Imagine howlittle care and safety goes into your food ???? Read more

Clean Friendly Professional food is warm & fresh. We mostly use the drive through. Plus using McDonald's App gets you free stuff... from the beginning without a purchase. Normally I don't eat Mc Donald's but this store is great. Try downloading their app.Enjoy Read more

Ordered through app for curbside delivery. Waited for over 40minutes. No one delivered the food. Had to go through the drive... through to get my food. 55 min for McDonald's. Give me a break. Read more

Not only are the prices not worth the horrible Food but the customer service is even worse. They have never gotten the order... right for my family every time something is wrong or they forgot something . I don't know what's going on but management needsto find some employees that can do this basic job without screwing everything up Read more

I'd like to start by saying, I know I know... It's McDonald's, what did you expect? But seriously... Onions are not the same as... lettuce lol. I asked for lettuce wrapped burgers, gal said we don't do that. I asked since when (genuinely just curious, as wehave definitely ordered them here before) she said always. "Hm okay. Well can you just add extra lettuce?" "Sure," she said. Gethome... That is definitely not lettuce. So many onions it burned haha. Oh well. Lesson learned. Order as is or go to In n Out. Read more

The coffee tasted burnt. We arrived at about 8am. The sausage McMuffin was hot and tasty, and the potato pancake was definitely... freshly cooked not sitting on the warmer. Sadly I really needed a cup of coffee and it wasn?t even drinkable. I wanted to goback and switch it for a latte, but I didn?t have time. Read more