Reviews for McDonald's in Laguna Niguel, CA
I paid 35 dollars for someone else's order, they got my drinks wrong and my food wrong, I don't usualy complain because I myself... work in a restaurant but these people working here couldn't seem to get an order right. I witnessed many other customerscomplain that they got the wrong order as well. Read more
Awful experience. I ordered through the app. I arrived at curbside and never received my food. I tried calling the restaurant... and never got an answer. I'll contacted corporate, who responded, but has failed to fix the issue. Will not come back. Read more
This location needs new management! In the drive thru, 4 cars were served on one side & none on the other side where I was. The... employees are working hard, so they must need more employees and/or competent management. Read more
I love Sausage McMuffin with Egg butthis is the second time this location just gives me one instead of two, and charge me for... two! Read more
We ordered from McDonald's Store #11563 on 8/18/22. In addition to the food itself we automatically received the following: ? 3... waxed paper sandwich wrappers. ? 1 paper bag. ? 1 plastic cup. ? 1 Plastic lid. ? 1 plastic straw. ? 1 paper Straw sleeve. ? 3paper napkins. ? 1 paper receipt. Observations / Recommendations: + The food was good. + The order was accurate. - The menuscreen in the drive thru has issues. The employee was difficult to understand over the intercom. Read more
It's McDonald's... when the line at In-N-Out is all the way past the fire station.... McDonald's is your best bet. The... drive-thru line went very smooth. One can't go wrong with a Mac-big combo and a O'fish filet. Read more
What I like most about this McDonald?s is that they serve some breakfast items (McMuffin, pastries, and sausage burritos) after... the breakfast hours. It?s kind of like a secret menu since the kiosks don?t let you order it. The food quality is decent but itcan take a while since this location is often busy. Read more
I always use drive thru the last two times I have been there they have gotten my order wrong! Today I ordered two egg sausage... McMuffin I got 4 there is no way I could eat 4 Don?t know if they can be warmed in microwave With gas prices the way they arethere is no way I was about to return them I didn?t get my hash browns Coffee was more like water Called and they didn?t offerto get hash browns at a later date But I will go and get them though Read more