Reviews for McDonald's in Lafayette, CO
We?ve been here more than a dozen times and consistently everyone is extremely nice and helpful. Food comes out hot, fast and... consistent. The inside is so well designed, clean and the service is excellent! Read more
Yereni (I hope I'm spelling her name right cause its so cute) was extra helpful when I needed help with my app order today. She... went above and beyond and didn't make me feel bad for needing the assistance. I was super grateful for her and her energy. ? Shedidn't have to be so nice, but she chose to be just because. Read more
I just left this location and the night manager "lady" was very rude. They messed up my order in the drive thru and she made me... go back through the drive thru to get my food because "other people were behind me." Its not my fault the order taker didn't getmy order right, and as the "manager" you should be able to fix that in the window- "I don't know what to tell you ma'am" is alame excuse for your customers. How about taking care of the customer in front of you before you worry who's in line next. Alsotell the girl in the 1st window... a gold dollar coin is real money....and why can't you add oreos to my frappe??? Is it reallythat hard??? Every other mcds does it when I ask, but you sure charged me 6 dollars for a small frappe.... we ordered alarge...they still messed up the order. I also didn't get our 3rd drink. If you're gonna be rude, at least be right. I can'tstand rude fast food employees. You work at McDonald's ma'am its not that serious. Read more
This McDonald's has improved since the last time I visited. The time it took between placing my order at the kiosk and getting... the food at the table was minutes, during peak business hours. The restaurant is clean, as are the restrooms. I would nothesitate to recommend this location! Read more
I had order online and pick up from drive way and they say they didn?t see that order and told me to go to second window to... wait. It?s was terrible hot outside and wait in car for 10 min and no one show. I knock on window and someone came and let themknow we are here for 10 min to wait in car for food. Later manager apologized for that and give us complimentary food for that.This is how to treat to customer when it?s late. Read more
When I walked into the new McDonald?s I was a little overwhelmed with the new system of ordering on the screens. However Sarah... was extremely helpful and really went out of her way to make me feel welcome and help me. It?s customer service like that thatreally makes you enjoy going out to eat! Sarah deserves a raise or a promotion because employees like that don?t come aroundall that often! Read more
In the drive-thru and through mobile pick-up, this McDonald's always gets the orders out quickly and without any errors. Food is... always fresh and employees are courteous. Lunch can be a bit busy at times, but no matter if it's breakfast or dinner, this isby far our favorite location! Read more
It's McDonald's..... Don't really need to explain much. The late night crew are always polite and helpful. I door dash and pick... up there often. Read more