Reviews for Jersey Mike's Subs in Ladera Ranch, CA
We are thankful to have a JMs a short walk from home. Excellent customer service and the store is always clean.
They mess up my order every time
I was contacted back on my regarding my order from Jersey Mike's in Ladera. They made everything right and I will be picking up... my order tomorrow. Now that is Excellent Customer Service ???????????? Ordered online for tomorrow Sunday. Realized it wasscheduled for pick up today in 40 minutes. Tried calling the location.. rang for ever then went to a busy signal. Tried callingback for 30 minutes but each time went directly to busy. Such bad customer service. I did not pick up my order. Will contactcorporate to see if I can get a refund on my order. Read more
Had to cancel my order when I walked in and saw not a single employee wearing a mask while preparing food. Inconsiderate of... customers and the fact that a pandemic still exists. Read more
Great first experience with the Ladera Ranch Jersey Mikes! The staff went out of their way to fill our order, even though they... had just closed. Great food and service. Thank you! Read more
VERY YUMMY! a sub above, workers r very nice
NO MASKS worn by employees. We ordered through the app for pickup and drove over. It took 45 minutes for the order to be... completed (3 sandwiches). What was most disappointing however is that not a single mask was being worn by employees. These aremostly cold ingredients that are not cooked and employees are over the open containers while preparing the food. It would benice to see this restaurant show concern for their patrons and do the very minimum to protect our health. It?s a globalpandemic, please wear a mask. Read more
I placed a catering order with John. I'm not sure if he is the Manager but what a nice guy. He was patient with me and very... helpful. Everyone enjoyed the sandwiches. If John is not the Manager, he should be!! Read more