Reviews for Wendy's in Lacey, WA
Delicious & fresh with super fast friendly service to boot. Everything was neatly packed, extremely fresh & ready within... minutes! No stale heat lamp fries or anything like that. The only qualms I have are that my burger was a bit dry & didn't havemuch sauce, & they were out of so many drinks that I ended up asking what they do have that's on the menu rather than what theydon't, cause the list was much shorter. They said they'd been out for a while so don't really get why they didn't just take theitems that had been out for more than a day off of the menu untill they could restock. (Side not on the location: It's no faultof the restaurants & can't really be helped, but the drive-thru exits onto a part of the street that forces you to turn right.So If you need to take a left out of the parking lot you'll have to drive back around the building through another parking lotin order to get to the light to take a left when exiting. If You don't exit that way, then you'll have to drive quite a waysbefore your able to turn around & get back into the other lane.) Read more
The wait is INSANE! They only focus on drive thru, no one even comes to the counter to say it?ll be a minute. They don?t prep... DoorDash orders they wait until you?re there and help every other person and leave you standing there for 20-30 minutes. Afteryou tell them you?re picking up you get to stand there for another 15-20 minutes. Absolutely HATE picking up orders from thisstore. Read more
It's a Wendy's... Just like the one in your neighborhood or anywhere else in America. The folks that work here are to be... respected for what they do and treated as such. Everyone should spend some time in a service industry job, dealing with thepublic. I think we'd all be a lot more considerate if we'd put in some time behind the counter. Read more
Some how the bun was undercooked and the bacon overcooked. We got spicy nuggets instead of regular and it took 40 mins to get... our food. They had all teenagers working there and no management in sight. Every time we go here something is off or like thistime everything, check your food before driving off. Read more
I showed up just as they were switching the breakfast signs around and I myxg prefer Wendy's breakfast. Well passed the time... they stop serving, but they took care of me!! Extremely Nice, even made small talk, Robin deserves a raise. Read more
Use the mobile app to order while waiting in line. Drove up gave my name and was hand my order. Food was hot fresh and read.... Everything on my order was correct and I like how they bag each meal separately. The gal at the drive thru window could havebeen more engaging but wasn't anything to doc the restaurants service tonight. Read more
I decided to do take out from Wendy?s this morning. They were quick, tasty, and the food still hot. Their ?spicy chicken... nuggets? are not really very spicy, but much better than regular chicken nuggets. Their sandwiches are always excellent. Thethree young girls from Doordash who delivered it had ?Not Hate? painted on their window, but a Mercedes car symbol instead ofpeace symbol. Maybe the incorrect symbol was a joke, not a major mistake. But it kept me laughing through my food. Read more
Apparently truck drivers are not welcome until 9am after they open their dine in seating. Tried to walk up to the order menu... and place an order. Got no response after standing there for a few minutes repeatedly saying hello and moving around trying toset off whatever type of sensors they have. Finally went to the window, told them the situation and asked if I could place myorder there. The lady at the window told me that the sensor didn't go off because I didn't drive my truck through and if Iwanted to place an order I would need to drive my truck through the drive thru. She told me this right after I explained I'mdriving a commercial vehicle that is too big to fit. Smh. Read more