Reviews for Starbucks in Lacey, WA
I was in a good mood until I went in there and order. Cashier was very welcoming. The lady with the color hair and tattoos That... was serving and making the drinks was in a bad mood I asked her if I can get cup holder she snapped and said IM NOT DONE YET. Ifyour seeing this rephrase the way you talk to your customer that pay your paycheck? at the end we as customers don?t expect tomuch from you. All you had to do is say ?ohhh I will definitely get that for you as soon as your drinks are all done.? Itdoesn?t take time to think about what your saying. I?ve worked fast food places so I know it?s not that hard. First and lasttime coming here going for now at Cutters Point Coffee. Read more
I finally used the app to order ahead, glad I did so just before I got there because I could see my drink was done and sitting... for a sec. I ordered a nitro cold brew, with caramel cream foam, so delicious. Last time I went though I ordered a frappuccinothat thing was too chunky and I couldn't enjoy it. Read more
Went on 3/31/22 at about 1045am Safeway Starbucks on Martin way.. First gal acted like my order was putting her out. I ordered 3... drinks and 3 snacks. At first I guess she was going to just remember it. But when i got to my 2 drink She rolled her eyes andpicked up a cup. To have me start over. After I order and paid. She didn?t communicate at all. Did not ask name or offer areceipt. I said i will be right back. Went to get a lottery ticket. In front of me was the other Starbucks worker. She couldn?tdecide what scratch tickets she wanted. I said, i have a coffee order in. But she kept going on about this ticket or thatticket. I ended up going and getting my tickets from the machine. I get back over to the SB counter as she is putting the lastcoffee in holder. They are not marked as to what they are and they are not very hot.. I usually really enjoy getting myStarbucks coffee. Today it really was not a good experience. I hope this doesn?t continue because i will miss getting my morningpick me up.. Read more
I had the easiest order in the world : tea. It would have taken less than a minute to check me out. But, the batista kept... tending to to-go orders instead of helping me. I ended up waiting more than 5 minutes then having to leave to go to work withouttea on a rainy, cold day. Update: I avoid this place like the plague. Read more
This location is one of the best. I walked in today got my coffee and as I was heading out the door two young guys got my... attention to let me know I dropped some money. As I went to pick it up I dropped my coffee spilling half of it. The two menimmediately handed me napkins and insisted on getting me another coffee. Both of them work for Starbucks. I love how theygenuinely care about their customers. Thanks to Kris and the guy that helped me. You guys along with the amazing staff made myday! ???? Read more
I dropped in yesterday and ordered a drink I hadn't really tried before at Starbucks. Unfortunately I hated it and wanted... something new. I hate complaining at all, but when I asked for something else the employees were super kind and helpful! Theygave me my normal drink that I like and even refunded me the difference in price with no problem. Thanks so much! Awesomecustomer service! Read more
The worst Starbucks location in this area!! I?ve been 5 times now and not once has my order been right. It?s a very easy order,... venti decaf mocha frap, so it shouldn?t be difficult. Other than wrong flavor and size I?ve also been charged for the decafshots which never happens elsewhere. I live very close but will always make the extra drive to the college st. location at thispoint. Read more
I've been coming here since it opened the service and are coffee great, I do miss some of the people that have moved on though,... oh and the Almond croissant ???? Read more