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Reviews for KFC in Lacey, WA

Official Kozak 1 year ago
1

Unfriendly staff, they forgot to give us our ranch, Barely any sauce on our sandwiches, and didn?t put ice in our drinks.... Wouldn?t recommend going here. Read more

Steve Gilbert 2 years ago
4

Have been a fan of KFC since I was a kid. It was always a special treat to get one of their meals for dinner when my folks... would go out. KFC has been a consistent companion everywhere I have lived - which is a lot of places. Went through the drivethru for our order, which went smoothly. The gentleman was very polite and did a great job. The line in front of us wentquickly and our order was ready when we got up to the window. I believe it was the same person giving us our food as who tookour order. Again, he was very polite. I could see other staff and parts of the kitchen through the window. It was nice tosee such a clean kitchen area and a well-functioning crew. It is always appreciated when I see that as it provides a muchhigher level of confidence in the food being good. We ordered the three-piece chicken meals with all white meat all with theColonel's Original Recipe. I ordered mine with fries and my wife had hers with their coleslaw - a favorite of hers. Food wasstill warm when we arrived home and it was delicious. Neither of us could finish all of the chicken so we got to have it thenext day as lunch. Will definitely continue to go there. Kudos to KFC, the on-site manager, and the great team at this KFC. Read more

R44 Inspector (R44Inspector) 2 years ago
4

Someone was in a bad mood today, the guy that took my order. He took my coins for my order, threw them in the drawer, then... slammed the drawer shut. I then apologized for giving him coins. I had no idea my coins would upset him like that. But othersthere were very nice. I go here every couple of weeks to buy lunch for someone who now has to live at a full-time carefacility. Read more

Henri Argueta 2 years ago
1

This the worst chicken sandwich ever try ?the spicy chicken sandwich ? the chicken it del was dry and texture very bad... definitely no fresh chicken I do first bite almost make throw up Read more

Cindy C 2 years ago
1

Our dinner is ruined. I ordered bucket of chicken and some sides. Chicken looked old. The moment I ate it, I knew for sure it... was old like leftover from yesterday. The chicken had some feathers left, some parts were too hard to chew and some remaineduncooked. Breast was like rubber. Food quality control is definitely needed. They are not worth even $30. I won?t go back twice. Read more

J Harris 2 years ago
4

I decided to go inside instead of the drive through. Had been awhile since I had been to KFC. I like to see the menu up front... and no rush. I knew I wanted a spicy chicken sandwich before I went into the building. Looked at the menu's for future cravesand was ready to order. Service was more geared for the drive through, so you will get faster service doing that. Very busystaff , courteous Can I help you and ordered. Quick service and back home. Read more

Amanda Maebell 3 years ago
5

I?ve never been inside before, I was in the drive thru but the line was so long. I went inside and ordered food to go. They were... so busy but the employees were all so nice and helpful. The food was delicious I do wish you could buy just a bucket of chickenlegs though because that?s all my children will eat. Read more

Book Dragon 3 years ago
1

Made a trip to KFC for a quick meal because I?m seriously tired of cooking every single meal for the past YEAR at home. We were... really just craving some junk food so we caved and decided on fried chicken... and I now totally regret it. When we got thegiant bag home and started pulling things out, the paper bag with gravy in it had been leaking and the bottom of the bag brokeopen over the whole bag, the gravy container just dropped straight through the bottom of the paper bag! And splattered all overour counter, my favorite brand new cream colored sweater, and all over my floor! As we were trying to clean up we saw it hadleaked through the paper bag and all over and into the chicken bucket, the box containing our chicken strips and the box ofbiscuits (we have a big family and wanted left overs, so we ordered large sizes of everything, this was COPIOUS amounts ofgravy). I tried to call them to see how we could fix it because no one wanted soggy gravy coated chicken, but the phone numberfrom the receipt doesn?t even ring. So I had to drive back over. Before I did so I took pictures of everything, but was notabout to bring that mess back into my brand new (to me) car. I had to go through the drive through because their lobby wasclosed and try to explain what happened. Whoever was working the window was super, super upset over the whole thing and wasangry that I hadn?t brought the whole mess back with me. I tried to explain to her that I had photos I could show her, but shedidn?t want to see them and told me angrily they would ?just have to deal with it and replace the chicken I guess? and proceededto practically shout at me to pull up to the window. Not once did anyone bother to apologize for the mess or even theinconvenience of having to drive back to the store. I certainly am not one of those people that thinks essential workers arescum, or need to treat me like they?re serfs, but this was actually a legitimately awful experience at their store beca Read more