Reviews for Del Taco in Lacey, WA
Waited 15 minutes in the lobby before anyone even acknowledged we were there, then they asked if we were ready to order? duh.... Yeah, like 15 minutes ago. Ordered, waited another 25 minutes without our food yet, before I asked when it would be ready, aworker in the kitchen was rude and said ?oh you mean the order I just did?!? To the worker who asked where the order was, andwas told they were waiting on chips and guacamole and the cheesecake rolls. Okay, we were eating in. Why not give us our foodthat was done? Got our food, chips were greasy and stale! Taco had more cheese than lettuce, okay, whatever I can take it offbut then had more shell than anything. Another worker was cussing loudly the whole time we were there and there was no overheadmusic or anything to drown him out. Super unprofessional and disrespectful when we asked when our food would be ready. Didn?tappear that any manager was even in the store. Worst experience ever with Del Taco and we usually love this place. Sodisappointed and makes me not want to return. Also, there was a family next to us with a special needs person while they werebeing rude and cussing in the kitchen. Really bad service, really bad experience. Under managed, and unacceptable for arestaurant to do this. Sunday august 14th between 6-7pm. Read more
So we walked in the door at 6:05pm on 8/14/22 and Service was terrible at the start wasn?t even greeted. waited 15 minutes to... even be acknowledged that We wanted to order food. Young lady was rude and seemed annoyed we were there. Order our food andwaited another 25 minutes to get our food. Went to ask where our food was and got attitude by the person making food. Food wascold, and made with no care at all. And to top it all off one of the cooks was yelling profanities the entire time we were thereand eating. This was THE worst del taco experiences I ever had in my life and I?ve been going to del taco for 25 years. Read more
We get something from here when it's convenient. My wife likes the food. Everything is all good until it just started to seem... like everybody who works there is going through some sort of 18 to 25-year-old existential crisis. Honestly for me it's not evenworth the effort for the cheap okay food. Read more
This Mexican restaurant is the best in the nation. Some of the best food I?ve ever indulged in my life. I mean wow! And the... customer service there is phenomenal. Truly some of the best workers I?ve ever seen. Please give this place a shot if you?reever in the area Read more
Did drive-through between 11 am - 12 pm on 8/4/22. The guy working the drive-thru counter was excellent! Too many of today's... employees are just so unpleasant to deal with. This guy was great. Thank you, sir! Read more
Y'all need to change out your fryer oil more often. My wife ordered the nachos and she said all the chips tasted like walnut... shells with an aftertaste of bitterness. I thought she was exaggerating until I tried them myself. I say this not as a customerbut as a fellow food service person who has experience with similar equipment. This is a three star review because the foodthat wasn't made in the fryer was bangin. To the customers that see this: These people make very good food. Someone forgot tochange the fryer oil and that made the chips on our nachos taste bad. Please don't let it deter you from buying their excellentfood! Solution: Change fryer oil more frequently. P.S. Y'all need to make your shrimp burritos available year round! Read more
The quality control here is very bad. Unless you like bolts in your burrito I would stay far from here you guys could have... caused serious injury to my daughter. I will be contacting the manager to this establishment. Read more
Awesome Strawberry Lemonade!!! I have trouble with a few Tex-Mex restaurants who use French fries as filler including this one. ... Potatoes go in tacos that is taco de papa and that is it. With the potatoes it ups the carbs by at least 10gms and you alreadyhave a tortilla so it is about 25 mg of carbs. I am an insulin dependent I will not have their burritos again. PS the strawberrylemonade is my cheat every week or so. It is #1 in my book! Change my mind where's your favorite? Read more