Reviews for Ben's Soft Pretzels in Kokomo, IN
Such a hidden jewel! Amazing pretzels, so delicious. The staff is beyond professional and the customer service top notch. Very... friendly. The place is always super clean and the service is prompt. I feel Kokomo is so lucky to have such an awesome place. Read more
I was in the Kokomo mall at Ben's and I had a order (1) (I originally ordered a Pretzel dog but they said it was to close to... closing, didn't have garlic sauce I wanted. I ordered and paid a small little pizza and a drink. Then, they told I couldn't eatin there because they close in 30 minutes. IF, they had told this, I wouldn't ordered. They pizza I bought was horrible. I'mdisabled and sit just anywhere I have a pinched nerve. I can't just sit anywhere. Not very friendly people Read more
A friend and I went to Bens this evening to get ham and cheese sandwich along with other items. As soon as we walked up the... employee says? I?m sorry we are making a very big order and I won't be able to take your order for atleast 6 minutes? we say okand wait a few minutes. She then waits on the gentleman in front of us then asks us what we want. My friend starts to say hamand cheese and even before she gets that out the employee says ?oh I can?t make that, I don?t have time? we have to big of anorder we are trying to get done. Here?s the thing, if your open and not going to make orders because walk up customers aren?timportant then why don?t you just close?? She wasn?t friendly and she didn?t suggest anything else. She wasn?t very apologeticeither. On the bright side, we love your pretzels and we will definitely be back. Read more
Look forward to getting pretzels here whenever we're in town! The options make it fun for everyone--cinnamon sugar pretzels,... traditional salty, pretzel bites, etc. The variety of sauces adds a lot of options. They also have take home kits that make itreally easy to serve up amazing soft pretzels at home! We've always had positive reactions when we've made them at home forfriends and family. Also a great activity for kids! Read more
Best soft pretzels you'll ever have. I love the variety the offer--you can get a sweet or salty pretzel (also pretzel bites),... and your sauce can be anything from caramel to mustard! Truly a versatile and delicious pretzel shop. The only thing I'd changeis that their employees have to say their slogan... "Have a pretzel day." Read more
The whole bottom side of all 3 orders of pretzel bites and 1 pretzel were burnt. We usually get really good food here. I nicely... suggested to the worker that they cook them a few minutes less. He didn't say anything and turned around and walked away. Read more
Brought my daughter over for a per Bday pretzel it was 11:15 or so there in there but not open I had to ask several times when... they opened She finally answered me saying We open at 11 but running late not very nice we stand and wait she comes around tomove the line sign not nice got our order theres no ice they forgot it just plan ole not nice at all were eating there so loudwith each other you could hear them at the entrance. Yet was not apologize for making us wait say hi or friendly in any way Read more
First off the Broke had amaizing customer service very polite and great smile. This was my first time trying. I took my daughter... and her friend as a treat. OMG THEY WERE SO SOFT AND DELICIOUS. We all had a meal deal. Pepperoni, jalapeños,and bacon. We alltries each other's. EVERYONE WAS SOFT FRESH AND DELICIOUS. THEY CAME RIGHT OUT THE OVEN???????? We were thinking about icecreamas a dessert BUT UUUUMMM NO WE WERE SO FREAKING FULL!!! UGHH U MUST TRY. I HATE YO SAY IT BUT ANT ANNIE PRETZELS HAVE NOTHING ONTHIS PLACE. THISNIS MY NEW PRETZEL GO TO PLACE WGEN I CRAVE ONE!!!! Read more