Reviews for Pizza Hut in Kodak, TN
When our order arrived at the house it was hot and very good. The toppings were very good and the crust was delicious.
I have ordered over a hundred pizzas from them in 2 years. I went in a few weeks ago and was standing at the counter for 5... minutes and the individual working the ovens and the front counter never even acknowledged me. The individual looked at me threetimes never said anything like sir we're busy will be with you in a minute the ovens are backed up give me a few seconds andI'll be right with you he was rude and disrespectful. The manager also stood in the back making pizzas and looked at me and saidnothing. The manager who was on duty that day emailed me the next day and gave excuses like it's hard to find employees at thistime etc etc etc. There is no excuse for poor customer service. He continued on his email with excuses upon excuses uponexcuses. This store was a good store when it had the female managers who were always respectful and all it's acknowledged youthe minute you walked in the door. The manager and the individual who is working the front counter and the ovens that day shouldbe fired immediately I will never use this Pizza Hut location again. If I could give it zero Stars I would Read more
I haven't ordered from Pizza Hut in years but found one 8 miles from home. The pizza was delicious, plenty of toppings, and... special requests were done right. I'll go back. Read more
We order regularly from our local Kodak Pizza Hut. Everyone is always so nice. Our order is always correct and timely. The... delivery drivers are wonderful as well. Read more
Pizza Hut in Kodak, TN always has excellent customer service. They make me feel welcome when I pick up my pizza and I never get... an incorrect order. The staff is always friendly and the store always looks clean. Read more
Ordered a pizza, wings and cheese sticks from this location for delivery. Upon receiving the order and getting back to room, we... realized we didn't get cheeseticks from the order, the pizza was missing a pineapple topping and it was not the style (pan)ordered. Called to store location to explain the situation and was told that the manager sent out a pineapple topped pizza fordelivery and would reimburse for bread sticks with voucher. Never received the actual items ordered and was disputed on thephone about the wrong pizza received by the manager. They may have sent out the correct pizza, but we didn't receive itregardless. This location is under garbage management and if you can order elsewhere, save yourself the headache and getdelivery from a place that can accurately run a delivery service. Read more
The food tasted good, though the breadsticks were much smaller than usual. Also ordered a large pan pizza with instructions for... a well done crust, which it was not. Otherwise, the pizza was good. Pepperoni pizza wasn't very done, crust was basically whitewith no flavor. Plus the oldish stray soggy mushroom in the middle grossed him out (left of box in pic). Pasta was good, wingswere good. Worth the $40? Prob not. Read more
I love that I can place an order and it is always on time! They greet me when I arrive and they are very nice.