Reviews for Zaxby's Chicken Fingers & Buffalo Wings in Knoxville, TN

Wonderful meal packed full of flavor. The Zax?s Sauce was delicious. Great customer service as well.

The fires were not even seasoned considering that's like the signature thing at Zaxby's the toast was cold along with the... chicken tenders and boneless wings. The boneless wings meal I asked for zax sauce not gross ranch I also asked for extra spicyzax sauce and zax sauce didn't even get that ??????????? it's not hard working at Zaxby's Read more

I enjoy the freestyle machine and fried chicken salads. Service is fast and friendly, and the booths are mostly clean. The staff... are always helpful and kind. I try to eat there because the toast gets soft in the plastic to go container. Read more

My go-to comfort food joint for a protein meal and some fries to boot. Reminds me a lot of raisin canes up north where I?m from,... but the fries here are definitely better (most of the time, sometimes you?ll get some unsalted and unseasoned ones but it?s onlyhappened a few times). Great bang for your buck here ?? Read more

This location is rude crude and socially unacceptable! I used the app to place an order. Upon arriving at this location they... told me their system was down they couldn?t prepare my order. It would be 30+ minutes. I explained I was on my lunch hour andcouldn?t wait. I showed my order confirmation. I also explained I had 15 bucks left in my card and I had spent 11 of that withthem. Long story short. Three weeks later. No food. No refund. Despite numerous calls and emails. This company doesn?t care. They will take your money and leave you to starve!!!! Beware!!! I now know why Chick Fil A has lines out into thestreets?.. Read more

Positives: resturant was clean and nice staff. Negative: the chicken sandwiches and fries looked and tasted like they were... already made and then heated up. The food always be served fresh and hot; not room temperature. When attempting to eat it it wasunbearable so I had to throw it out. Read more

If I could give a negative star I would. Bad customer service at the window, got the wrong drink and the chicken tenders are... like nuggets and room temp. Compare to a half fry. Waste of money and time. Read more

Tried the chicken sandwich today. Customized. No pickle, no Zaks sauce. Add lettuce and teriyaki. It was pretty tasty. Fries... are almost always on point as well 4 stars. Over $8 for a medium size combo keeps it from getting 5 star rating Read more