Reviews for Wendy's in Knoxville, TN
The service here has gone down hill so much. The management is a joke and when I was trying to address the problem I had, it... felt as if I was not being listened too. The employees are rude and disrespectful especially to any race/ethnicity that isn?twhite Americans. Read more
Awesome service and food was like already done n being handed out with my debit card along w/$5 biggie bag and 4 for $4 and my... fav, LG STRAWBERRY FROSTY. KEEP IT UP MY DUDE! Read more
I have been to so many Wendy's but this is the one that continues to get my food out fast and fresh! I would recommend to anyone... that this crew is doing what it takes to run their operation! Read more
The food is so fresh and some of the faster service I?ve ever had, before I could even pull my card out of the reader, they had... my food in frount of me and was fresh. Michael had amazing customer service, I will definitely be back to this location soon. Read more
Usually really great and fast if you go in. Drive thru always has you pull up to wait on 3 simple things. 2 plain double... stacks n large frie. Simple order i thought . Read more
Food was warm and good. Not cold but nothing to write home about. Biggest thing for me was the value. Burger , fry's , nuggets... , and drink was $4.99. Lots of food for the money Read more
This salad was amazing! It's the Jalapeno Popper Salad. Also, Michael is the name of the General Manager at this location. This... is two reviews in one. A few days ago my fam and I ordered a $40 order (because we have 5 kids). Anyways, they completely bombedthe order by leaving many items out of the bag altogether, and getting other items that had been customized wrong. Michael madeit right by giving us a full refund! I explained to him that he did the right thing and that by him giving us a refund, we'renow more than glad to continue spending our money there. As I was explaining that, one of my daughters chimed in stating thatshe was hungry. I asked what she wanted and then ordered it. Michael gave us that meal free in addition to already having givenus a refund. This last act of apologies from their order-making mishap is what drove me to write this review. Please promoteMichael to DM, he knows how to win friends & influence people. More importantly, he knows how to stimulate and sustain revenuewhile simultaneously building up a brand. Read more
I ordered a single hamburger no cheese, mayo or tomatoe. I went home with something that had cheese/chicken. I?m not for sure... what it is! I?m so upset. I called and no one answered and they are opened. I will be making an open complaint at the restauranttomorrow morning. I?m only giving a star sooo I can leave a review! This is not ok! Read more