Reviews for Subway in Knoxville, TN
Rude and didn't care! Went in today, immediately told me the only bread they have is wheat...no big deal. The employee proceeded... to smash my bread attempting to slice undercooked bread. My wife wanted a salad with tuna. They waited until they finished mysandwich order before telling us that they were out of tuna! Hope they enjoyed the sandwich they made for me because we walkedout! The whole time we were TRYING to get something to eat the manager was walking back and forth behind the counter mumblingand talking down to the other 2 employees. Go to any other Subway....just avoid this one. Read more
Do not order on the subway app ! I ordered lunch for my family on the app. Showed up for my order they handed me my receipt and... said they were out of bread. I asked how do I get my money back the owner that was work at the time said it wasn?t her problemand To call someone ??? Who would I call when I ordered it from the Sun way app ha ! It was rush hour lunch so I gave her abreak went and got food somewhere else. Then came back when it was calm to figure things out. The woman acted like she nevertalked to me before. Said she had no idea what I was talking about. Then finally she said she wouldn?t help me because I wasrude. Then I couldn?t take ! I ordered food then told they wouldn?t make and not give me my money back. I would have been finewith taking the sandwiches to go for dinner. But the owner of the subway was so rude to me I went crazy and left. Guess I?ll getmy money back from the bank. Hope she enjoys the $40 for nothing. Read more
Ordered online, said 20 minute ETA, waited 25 before even standing up to walk down the street to the subway. I got there 33... minutes after ordering, order hadn't even been started yet. Was 54 minutes from placing the order until I had it in hand. Foodwas good though and the young girl cashiering was very nice and very apologetic. Just multiply the amount of time the websitegives you by 2.5 and you should be fine. Read more
Was waiting outside the door Saturday at 9 am the time it said it opened on the door , the general manager Susan comes to the... door very rude and says "May I help you ? " And my husband says we're waiting for you to open and she goes I have no morningstaff so won't be opening til 10. That's understandable due to staffing shortages but still no reason to be rude and approachpotential customers like that . All I can say is I worked with her at the one at UT hospital and her demeanor was very rude andshe just stood around and did nothing . Take your hard earned money and family somewhere else. Read more
I wish they had less than one star. The staff is rude. They do not allow customers to use restroom to wash hand. Before eating.... The restaurant is always dirty. The female staff will sit outside front door and smoke then go right back to making sandwichesnot sure but never saw them wash hands. The awning on the front of building is moldy and ripped. Often they will just closerestaurant as they run out of bread for sandwiches because they do not prepare for the day. This location needs to be closed inmy opinion. Read more
Went right at lunch time on Sat. Huge crowd at market square and this place was very busy. The manager was doing a great job of... keeping the line crew moving fast but they were running out of breads and meats and had no backups. Just wasn't prepared at allfor the volume they were doing. One of the line crew was frustrated and being rude. Read more
I went there , firstly it was dirty and I asked water from the lady over there she replied me back un polity no we are out of... water!!! Imagine restaurant without drinking water? Read more
Was about to eat here 10/29/22 however, as I walked to the bathroom to wash up I was yelled at by the sandwich maker telling me... I could not use the bathroom no matter that I was a customer. I'll take my business elsewhere thank you. This is a smudge on theface of Knoxville Tn. Read more