Reviews for Steak 'n Shake in Knoxville, TN

Awful waited an hour for my food they forgot to give me when it was ready so when i finally got it it was cold. refused to make... it right after. their incompetence is the reason i will never support $15 an hour minimum wage bc they dont deserve it. Read more

I ordered a patty melt through starship, was told they were slammed so it wold take longer , an hour after ordering, my food... arrives cold and greasy! I'm a couple buildings away from Student Union , it should have been warm at least Read more

gregory, do you see the small vent on the floor? have you ever heard of among us gregory? you need to vent. i know itll be hard... for you to be sus, but i know you can do it Read more

They have rang up the food orders wrong to make it cost dining dollars rather than meal swipe equivalency. The food is never... warm, and it takes forever for a shake. When asking for a condiment or drink cup they all look at you, knowing you're at thedesk for something but it takes a while for service. I have given the place a few chances but it is safe to say that with nochange I won't come back. Read more

Certain staff members are rude to customers, and we waited roughly 10 minutes for a single, ordinary shake when there was nobody... else in line. Our food was served barely above room temperature and the staff could be heard cursing in front of customers.While this is only from my last visit, previous visits have been below acceptable and this was the final straw for leaving aharsh review. Read more

Food was awful fries were cold n our order was all wrong. Never eat there again

Lack of service indoors They will never again see me as a customer as long as they keep their dining room closed to the public.... Drive-throughs are a waste of time and a waste of gas. Read more

An okay restaurant is one I can see myself returning to at some point. Because the wait for a burger is so long, I have to say... it's not worth it. This was during peak hours I must stress. The food, while hot, was underwhelming. If I went during the slowertimes, gotten my burger in a timely fashion, I would have given it three stars at average. Read more