Reviews for Sonic Drive-In in Knoxville, TN
This is an average Sonic, not just at this Sonic but all of them the quality of the food keeps dropping off sacrificing speed... for quality. The burgers seem steamed then cooled kind of soggy, the bun is hotter than the meat, the fries and totts aregrayish yellow, not golden brown and crisp. They do have great deserts and friendly staff, but due to quality it is probably mylast trip to any Sonic. Read more
Wow I was very surprised. My order was correct my broccoli cheddar bites was really good and my drink was correct this doesn't... happen at this Sonic very often. I have to say a shout out to Danny the person who waited on me he was very cheaper very politeand his appearance was very clean. That is the first that I have seen someone have a chip or attitude and a clean appearance atthis Sonic in a very long time way to go Danny. Read more
Just ordered this?. I?m highly ALLERGIC to BBQ sauce I got charged for ICE on the side of my drink when it comes free inside my... drink. Now it?s 9:16pm and we are still having issues with the food. Im 9 months pregnant & touched sauce I?m allergic to whichcould have cause major issues for me and the baby. ?Alex? was rude about having to fix the food again. Alex cut us off on thespeaker while we were explaining the issue on the receipt. Was not please with the unprofessional environment the establishmenthad. Officially @Gunnergang Read more
The wait times are terrible because they are so understaffed. I ordered 2 medium blasts and 40 minutes later, still haven?t... gotten anything. I actually thought they forgot my order so I pressed the button again and they said they only have one carhoprunning orders which sounds like a major problem. I know the ones that are working are working very hard, but maybe uppermanagement should see the bigger picture?.. your employees are flooded and overworked and probably underpaid. This isn?t theonly time it has been like this. We have started going to other locations just for the speed because no one likes waiting almostan hour just for ice cream. Read more
This was by far the worst Sonic experience we?ve had, waited over 45 minutes for our food only for it to come out and it wasn?t... even our order, waited another 20 minutes for them to bring out the right order and still never got it. And they were rude asall get out to us. Highly highly recommend not coming here. Read more
We?ve always enjoyed sonic but this location is extremely slow. We?ve given them a few chances but it continues to be extremely... slow service. We won?t be back. Read more
Went i Sonic tonight to grab dinner for my husband and i and our girls. The wait on our food was almost 30 minutes. Only to get... the food and it be cold and absolutely disgusting. My onion rings were greasy and burnt to a crisp and black. Chicken tendershad tons of gristle and a hube black spot on one of them. My husband couldn't even eat his burger or tots they were so greasyand cold. Both girls kids meal was disgusting as well. To have waited that amount do time and receive food that bad is horrible!Extremely disappointed! Read more
Went through the drive through and made a order. Tried to substitute a sauce for another was told NO that I couldn?t do that or... even pay for the sauce I wanted, when I ask for her name (manager on duty)and General Manager?s name I got the glass slammed inmy face.. When I drove on a young gentleman met me outside and gave me what I had ask for and told me he was sorry. Thislocation is close to my work and I spent a LOT of money at this store. I called also and the manager after many times of askingher name said it was Serena but I?m not sure if she gave me the correct name. Fix this problem SONIC!!!! This happened 12-9-22around 4:45 pm.. Read more