Reviews for Popeyes Louisiana Kitchen in Knoxville, TN

Haven't been to Popeyes in a while, and never to this one. It was after the lunch rush, and we were the only customers. I had... the two piece spicy combo with beans and rice. It was smoking hot and very tasty. The beans and rice were delicious, as was thebiscuit. My lovely wife had the spicy chicken sandwich, and she shared a bite. It was also very good. Premises were prettyclean, and the staff was friendly. A good experience! Read more

Went through the drive thru and got shorted some Chicken Breasts, had to turn around and go back to get what was ordered and... then the Chicken Breasts we're dried out, So I went in the next evening and talked with Tia the store manager and she replacedthe whole order without any questions and was very apologetic and there was a young man that helped her and he was awesome aswell. Thanks Tia for your help and understanding I'll be back again and not only to just order food but to enjoy theservice... PS: Your hair is awesome and it looks great as well as you do!!! Read more

This was the first time trying Popeye's. I ordered the 3 piece white meat combo. The chicken was so old there was no meat under... the breading on the wing and the breast had maybe three bits worth of meat. The biscuit was soft on the bottom but brick hard ontop. The fries look like shoe string chips. The lady running the drive through was more concerned with the football game thanhelping people. Read more

The manager Tia was beyond helpful with helping me choose something within my budget to feed my whole family! She directed me... through each of the promotions going on, anddid it in a fast and timely manner! Such kind service , and I will definitely beeating here again! Read more

Worst one I have ever been to...really don't know where to start. Only a cup of beans...no rice. Chicken tasted like old seafood... so I threw it away. Knowing you can't use the same fryers for seafood...but im not shocked. Should I expect quality on fast foodwhen anyone working there probably doesn't even like their job ???????? Read more

2 1/2 stars got spicy chicken and red beans and rice. The red beans and rice was good but chicken was far cry from spicy. Took... it Togo glad I did that way I could put some hot sauce on it. Biscuit was just ok . Was really hoping they had the berrybeignets but they don't. Read more

Not much needed to be said with these pictures ... However the Dr pepper had no syrup in it and the fries weren't even in a... container ... An3s the mng Tia kept wanting to talk over me when I called back and was upset referring to "it had moremayonnaise then I might have liked" this is some bull somebody probably did on purpose and it's on social media somewhere thatthey're going to serve it to a customer... really sad how people play with other people's food Read more

The lady working was very nice and the service was crazy fast but the food all tasted really old and stale and chewy. The... chicken was rubbery, the bun was tough and rubbery, the sauce thick and discolored like it was old. The fries tasted like theyhad been wet and then reheated...they were very chewy and gross. We couldnt even finish our food and we were really disappointedbecause this was our first time trying Popeyes and the food looks so crispy and good. Read more