Reviews for McDonald's in Knoxville, TN
I wouldn?t even give them a one star. Management is horrible. We pulled up to the window at 9:25pm and they denied us service... unless we were door dash or Uber eats. I would honestly recommend going to any other McDonald?s location in Knoxville. It?sreally sad, but it?s the honest truth. It says they are open until 10 pm which apparently is not true, so that?s falselyadvertised. Again hate to say it, but it?s bad. Avoid this place like the black plague. I?ve had better service at a lemonadestand ran by 10 year olds. Go somewhere else?.you will thank me later. Read more
They need to update their hours!? They were closed at 10:49pm tonight. I went thru the drive thru and she just said ?we?re... closed? Read more
waited in the curbside for 10 minutes then went to the drive through because all the cars in the line had passed and they said... they would bring it out to the spot and never brought it. then after another 10 minutes they said it was our job to have cameinside to get it?? very rude Read more
The fries were fresh and they didn't mess up my order. Only complaint is the shrinking burgers mixed with higher prices. But... that is all McDonald's, not just this one. Read more
I?m passionate about McDonald?s breakfast in the morning. It?s one of the locations where is is a true 50-50 shot based on the... overall rating. Today is a three star because the first part was we waited in line for 5 minutes (probably one vehicle wasthere when we got there and gave the employees a hard time) and other part is that I ordered a sausage egg and cheese McGriddlenot a bacon cheese McGriddle in which this case what they gave me. Regardless how either short-staffed or busy they are, theyneed to make sure that the order is correct and need to make sure my stuff that I ordered is in the bag - can?t be close or alittle off, has to be exact. Though it was good, but things like that can be a waste of money. Read more
I don't eat McDonald's ever but I was meeting my Grandkids mother here so this is the place that we chose to eat. We ate here... waiting an after finding after that we had a longer wait one of McDonald's employees, I never got his name gave me a park to gotoo to be able to entertain my kids helped so much...I really appreciate it, he went above an beyond to help me as a customer.I would like for him to be recognized for all he has done to elevate my experience because I usually don't do thisrestaurant.... EVER!! I SALUTE YOU, YOUR THE BEST, AND THEY NEED TO RECOGNIZE YOU, for all you've done!! Read more
So, I just wanted to take a minute and say how amazing the gentleman taking orders in drive thru was today. We went through... around 630pm. He was kind and patient, none of the "Is that all" that you hear from a lot of other employees. I didn't catch hisname, but he was great!!!! I wish there were more people like him. Read more
If I could give zero stars I would. This location literally always has the rudest workers and never keeps regular hours. Google... says open 24 hours, yet sometimes they close before midnight and tonight they said they were closed around 9:30. When theworkers actually consider taking our order they claim they can?t make any food such as fries or nuggets. This place is genuinelythe worst McDonalds I have ever been to and I highly recommend a change in management or something because it?s honestlyridiculous at this point. Read more