Reviews for McDonald's in Knoxville, TN
They completely forgot my sons meal on his birthday. It?s completely unacceptable as we had to pay twice. He is very upset and... all he wanted for his birthday was McDonald?s breakfast and that dream is ruined :( Read more
They completely messed up my order and refuse to refund me at all. They?re rude and do not care at all. I was nice and tried to... be understanding since fast food is not a easy job. Read more
Cashiers were doing their best the obvious manager had music blasted so loud you had to shout to talk, and he was all fun and... games. I got in to pick up deliveries and he simply said he stopped taking deliveries or orders till he decided to startback.coorporate isn't gonna like the sound of that Read more
they have terrible service. a black girl was taking my order and asked me several times if i was drunk, which i continued to say... i am not. then she proceeded to say i have an attitude and threw the money back in my face. she should be fired. totallyunprofessional. that?s why she?s working at mcdonald?s and cannot find another job! extremely rude. Read more
Didn't receive any of my meals! The large bag they gave me only had my two drinks! They completely forgot to add in the bag with... all my food. Staff was Rude about it!! Not using this location again :) Read more
Old and hard as rock fries in my daughter's happy meal. Disappointing that they would serve those and expect a child to be... able to eat fries that are literally broke in half they were so hard as a rock. Read more
Like all the reviews say the worst McDonald?s. Was there around 10:30 pm. Staff is beyond rude and will cuss you, long wait,... food is old and cold, coats laying in the kitchen, and a pizza box and someone?s drink on the kitchen countertop. When youcomplain and voice your concerns you get coupons to come back again with no apology. Why would I want to repeat that experienceif there is no changes being made? Read more
This is a slightly delayed review, but I was at the drive thru window and as I sat there waiting to pay and receive my order,... the employee was putting ice from one cup into another cup with her bare hands. I watched to see what happened next and she puta lid on it to serve!!!!! When she opened the window, I abruptly said I wouldn?t eat there and mentioned why. I drove offdisgusted. I regret not speaking to the manager, but I was shocked she did that. There was no shock on her face at being seen byher actions when I mentioned what she did. No remorse or concern for customers. Read more