Reviews for Little Caesars Pizza in Knoxville, TN
Staff doesn't work as a team, no communication going on except yelling and blaming each other. Bad look with a lobby of people... waiting on food. What food did come out wasn't getting cut, boxed, and sent out. Management fail. They were throwing awaypizzas that were burning and tossing hot pizza directly into the garbage. Safety issue. All the thumbs down on how this isran. Also, laying ON the boxes and texting. That's real sanitary. ???? Some random guy named Jamal came waltzing in in plainclothes and went to the back. No handwashing before he picked up a cutter and started slicing pizzas. Just a good ole time. ADoordash driver was upset because he was waiting on an order that a other driver had picked up. Read more
Today was the worst service I had ever gotten, placed my order only 30 mins before showed up to pick it up and it wasn't ready,... all employees of shift where screaming and kicking stuff off the floor there was 6 people beside me waiting for food for ever...all those teenagers where a mess and my pizza was the worst I had ever gotten. Can't do a 0 start they need better employees Read more
After my visit to store 001400?00002 on Western Ave. I have never seen a more incompetent and unprofessional bunch of employees... in my life. I sent my sons in to get a thin crust pepperoni and a three meat pizza and crazy bread. They came home with a burntthin crust, supreme, and cold crazy bread. I called and let them know that they gave us the wrong pizza. A Female employeeanswered the phone and then with the worst attitude possible, said ?are you going to come back and get it?? I took the pizza andreturned. I re-ordered a crazy bread and was waiting for 30 minutes. There were numerous customers in there who were waitingbefore my sons even left the first time. The gentleman ahead of me got his crazy bread and I was left standing there. Theemployee named Kevin asked if I was still waiting on it and I said yes. He proceeds to go over and get it ready and then tellsme it wasn?t done yet and he had to put it back in the oven. I had been waiting long enough. I requested my money back. I wasnot the only customer to do this in a 30-45 minute window. This was also after a male employee went to get his check cashedwhile there were people waiting. His statement as he was walking out was, ?There ain?t nothing in the oven.? There was at least4 people waiting on food. The female employee was on her phone texting. Her and the younger male employee were also talkingabout things that shouldn?t be discussed at work. I understand being short staffed and having to wait. I would never complainabout that as I am in the customer service industry as well. However, I do have a problem with employees giving customersattitude and grief because they just want their correct order and you?re not doing your job properly. I will never go back tothat location again. I would rather go out of my way then to have to deal with that ever again. Read more
Ordered a pepperoni pizza with half sausage waited 40 minutes for my pizza just to get half pepperoni and half bread stick... cheese pizza. Long waits and wrong orders have been an ongoing issue for a long time they need better management and training.Just don't go here. Read more
I placed my order for 4 pizzas an hour ahead online. When I arrived there were already half a dozen customers waiting inside a... very hot (no air) lobby. The man in front of me said he had been waiting 40 minutes for one pizza. The cashier looked dazed andconfused, she wandered around looking for this man's food and told him it was just going in. She ignored me for about 10 minutesand helped 2 other customers without ever asking about my order. The employees handling food were touching their faces, playingwith their hair and pulling up their pants over their exposed underwear while touching food ????????????. I was finally helped,she found my pizzas and set them down. I checked the boxes before I left and the pizzas were sloppy with vegetables just piledon one side, minimal topping on the others and all were underdone. Take some pride in your work and learn some customer service. Read more
How do I put it? Today, We placed 2 separate orders online and were met with an unusually long 40 minute wait time. We went to... the nearby Walmart to get a couple of things and gave them ample time but I was notified through the app that my order was readyafter over an hour of placing the order as "asap". Once we got there the 1st order of a single pepperoni pizza and a crazy breadcombo placed somehow wasn't done by the time we got there. I was able to get my order through the portal but we still had towait on the first one. While I waited inside I watched the cashier giveaway multiple orders of pizza to walk-in customers but ifyou placed an online order you had no choice but to pay. That same woman told another employee that "anybody else that comes inat this point she's just going to give them pizza because she's too lazy to ring it up." She even tried to give me a free pizzabut it was actually part of the order I was still waiting on that we had already paid for through the app. Had the other peoplein the store that was waiting on crazy bread not turned down the free pizza she would have given our pizza to somebody else. Ishould have checked the pizzas before we left the parking lot because they over-sauced both pizzas and shorted us on pepperonison the one. P.s. A different employee accidentally dropped a spatula on the floor as I was heading out and I'm not sure if heactually cleaned the spatula or his hands after that before touching more pizzas. So in the end it took over an hour for them tomake one classic cheese, one classic pep, and two crazy bread combos. Little Caesars do better. Read more
im usually at this shop 2-4 nights a week for convenience and price. on monday 2/14 got my usual 2 pepperonis. got home and... zero sauce. they were made as i waited. one is an error, 2 is sloppy work. on 2/16 i went in person again, ordered 2 pepperonisas usual, waited while people came in and ordered pepperonis and other items. and i watched them get their order before me. forover an hour this went on. get mine finally, no sauce. wait for 2 more, grab n go home cuz the fam is hungry. both very VERYlight sauce. my kids are starving so decide to keep theirs, i return mine and as i walk in the door box in hand the managerlooks at me and walks to back of the room. i show the cashier my za, hes flabergasted, i order one with heavy sauce. within 3minutes im handed a pizza that couldnt have cooked that fast but the wife n i are now starving too. and yup, very light sauce.tonight i went in and ordered 2 heavy sauced pepperonis and given 2 out of the case. saud i ordered heavy sauce, the guy openedthe box n said 'look, theres sauce on it'. i said id wait for 2 to be made heavy sauce. he said 12.13, i paid, he gave me the 2on the counter and adamantly refused to make my pizzas. im done. dont know what happened to my local store but i will drivefurther out from now on, or switch pizzarias altogether. a shame, we really liked little caesars. tomorrow im going in to talkwith the day manager. btw, ive emailed the store on tge 14th, corporate on the 16th, maybe someone will say something thistime. if i ran My store this way, id be shut down fast. unreal..Wolff Read more
Got my pizza quick fast and in a hurry. ... Accedes little Caesars expectations. ... Do not eat at the one on magnolia... especially So Not order online they take your money you do not get pizzas you do not get money back I was dumb enough 3 times ona row. ... This store is on top of they game and I love lil C's pizzas I have no problem driving the extra miles and spendingthe extra time I know there will be good service and get what I pay for. ... Thank you you guys are doing great keep up the goodwork!!! Read more